Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions to enhance operational efficiency. You will also be responsible for ensuring that the applications run smoothly and meet the needs of the organization, contributing to a supportive and effective work environment. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of application support processes. - Monitor system performance and troubleshoot issues as they arise. - Document and maintain records of support activities and resolutions. - Collaborate with cross-functional teams to enhance application functionality. - Provide training and support to end-users to ensure effective use of applications. Professional & Technical Skills: - Required Skill: Expert proficiency in Snowflake Data Warehouse. - Strong understanding of data warehousing concepts and best practices. - Experience with SQL and data modeling techniques. - Familiarity with ETL processes and tools. - Knowledge of cloud computing and data integration solutions. Additional Information: - The candidate should have minimum 2 years of experience in Snowflake Data Warehouse. - This position is based at our Manila office. Minimum 2 year(s) of experience is required
