Platform Configuration: Configure enterprise insurance products and risk parameters across core business platforms, including risk codes, eLink systems, Webforms, and Oracle BI Publisher document templates.
System Deployment: Participate in regional deployment phases when new insurance products are added or existing application modules are enhanced.
Technical Debt Reduction: Identify, document, and remediate platform defects in Jira while actively contributing to technical debt consolidation.
Data Analysis & Requirement Engineering
Data Mapping: Lead comprehensive data analysis and field-mapping exercises to author clear Data Mapping, Layout, and Technical Artifacts.
Requirements Gathering: Partner with business stakeholders, software developers, and technical leads to gather, analyze, and document functional and non-functional requirements.
Testing & Quality Assurance: Draft and review testing documentation—specifically test scripts—and manage defect tracking adhering to enterprise QA standards.
Application Support & Governance
L2/L3 Application Support: Act as a dedicated application support analyst for assigned systems to guarantee performance meets agreed-upon business SLAs.
Regional Collaboration: Participate in cross-functional project teams across the APAC region, complying with regional PMO processes and security standards.
Requirements
Education & Experience
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Tenure: Minimum of 3+ years of proven IT experience with demonstrable success in technical analysis and data mapping.
Industry Background (Desirable): Experience working within general insurance, insurance broking, ledger-based accounting systems, or financial risk platforms is highly preferred.
Technical Skills & Tools
Database & Querying: Hands-on competency querying relational databases using SQL. Working knowledge of Oracle SQL/PL-SQL is desirable.
Reporting Tools: Experience with Oracle Business Intelligence Publisher (BI Publisher) is strongly preferred.
Documentation & Workflows: Proficiency in Microsoft Office, Jira, and structured data-mapping documentation.
Core Competencies
Problem Solving & Vision: Strong abstract problem-solving skills with an ability to balance technical feasibility with user experience (UX) and business priorities.
Communication & Influence: Excellent written and verbal English communication skills, with proven ability to influence multi-cultural teams across APAC.
Autonomous Execution: High emotional intelligence, self-motivation, and ability to manage multiple priorities independently.
