Job Responsibilities
- Review work requests and change orders in our internal scheduling platform (HCP Network App) and create/distribute work offers to appropriate field-based and remote clinicians.
- Monitor responses to work offers and assign qualified employees to visits.
- Verify required qualifications, ensure credentials are current, and alert staff of upcoming expirations.
- Respond to inquiries from clinical study teams regarding visit assignments.
- Provide support to HCPs as needed, including CRM assistance, initial training on the HCP Network App, and guidance to ensure successful visit completion.
- Track visit completion and monitor CRM utilization by assigned employees.
- Perform other administrative tasks as required.
Job Requirements
- Bachelor's degree in Life Sciences or equivalent education, or relevant experience in a medical or administrative setting within a medical-related field
- Strong administrative and organizational skills with attention to detail.
- Basic understanding of clinical trials and medical terminology
- Strong proficiency in MS Office (Excel, Outlook, Word); experience with CRM systems (e.g., Salesforce).
- Excellent interpersonal and communication skills to work effectively with global teams and field-based staff.
- Amenable to work on a fixed term contract
- Amenable to work on any shift schedule
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
