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Job Description:
Americas, MDM Analyst
Integrated Business Operations / Customer Enabling
Brief description of the role
Collaborate with innovative 3Mers around the world. As an MDM Analyst, you will perform core master data operations for material records in SAP/DMr and legacy tools. You will process requests within SLAs, facilitate data collection and approvals, and follow governance and documentation standards, focusing on entry-to-medium difficulty queue work and continuous improvement.
Main challenges
- Maintain data accuracy and compliance with global governance across customer, vendor, and material data.
- Meet SLA and cycle time targets while managing multiple queues.
- Ensure complete data collection/approvals and escalate issues when needed.
Main activities
- Queue management: Monitor and process create/extend/change/deactivate/cleanse/reactivate across customer, vendor, and material domains within SLAs.
- Material data (SAP): Create/extend materials to plants/storage maintain base, purchasing/MRP/plant attributes update specific material settings per region.
- Data quality & reporting: Run simple EDQ support cleanup and Long Tail monthly process provide operational reports maintain routing/workflow configuration.
- Documentation & compliance: Follow job aids support training materials provide audit evidence escalate issues as needed.
The impact you will make in this role
- Improve first-time-right data quality and cycle time across all master domains.
- Strengthen governance compliance and stakeholder visibility.
- Contribute to process documentation and continuous improvement.
Qualifications Required
- Bachelor's degree in Business, Supply Chain, Information Systems, Finance, or related field.
- 1-2 years in operational data/finance/supply chain processes SAP and Salesforce experience.
- Proficiency in MS Office strong attention to detail and communication quick learner collaborative.
Preferred
- Hands-on with customer/vendor/material setup, COR/PIR/costing, EDQ basics, and Power BI/Excel macros.
- Experience creating process flows/training materials.
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