Amazon Growth & Operations Manager

Position Type: Full Time

Location: Philippines (Remote)

Schedule: 6am3pm GMT (flexibility introduced post-onboarding based on performance)

Salary: experience based

About the Company

Our client is a fast-growing Amazon business in the clothing and apparel space, backed by four experienced Partners with deep e-commerce expertise.

• Proven Track Record: Three of the four Partners hold key roles - Founder, Early Employee, and CEO - at a company generating eight-figure revenue through Amazon Vendor across global markets.
• Hands-On Expertise: The fourth Partner independently built a successful Amazon Seller business, adding valuable experience in operations and marketplace growth.
• Established Foundation They've built a high-performing Amazon Seller account with strong product traction and scalable systems, and are on pace to achieve multi-million pound revenue this year.

The company operates in two core areas:

1. Strategic Brand Partnerships Working directly with suppliers and established brands to grow their Amazon presence and maximise sales.
2. Private Label Growth Building and scaling a premium clothing brand known for quality craftsmanship and a customer-first approach.

With demand growing and operations expanding, the team is now focused on accelerating sales, improving processes, and laying the groundwork for long-term success. They're looking for top-tier talent to help take the business to the next level.

About the Role

This is not a traditional operations role.

This is a growth-led leadership position for someone who understands that operational excellence is a lever for scale - but revenue growth, profitability, and long-term brand positioning are the ultimate goals.

As Amazon Growth & Operations Manager you will drive commercial execution of the account end-to-end. You will drive revenue expansion, margin optimisation, traffic growth, and market share gains across Amazon marketplaces - while ensuring operational foundations support sustainable scale.

You will sit at the intersection of:

• Brand strategy
• Revenue growth
• Pricing & promotion strategy
• Inventory optimisation
• Marketplace expansion (EU)
• PPC alignment
• Customer experience & long-term brand equity

Reporting directly to the Director, you will lead a lean team, define scalable growth frameworks, and work closely together to shape and execute commercial initiatives.

This is a high-ownership role designed for someone who thinks commercially and takes full accountability for growth outcomes - not just an operator.

Responsibilities

1. Revenue & Commercial Growth Ownership

• Lead delivery against top-line revenue targets and support contribution margin performance across Amazon marketplaces
• Develop and execute multi-market growth strategies to increase sales, ranking, and market share
• Build and refine promotional calendars aligned with inventory position, seasonality, and brand strategy
• Own deal strategy, event planning (Prime, seasonal peaks), and ongoing price optimisation
• Balance growth initiatives with profitability objectives, maintaining healthy contribution margins

2. Brand Positioning & Marketplace Visibility

• Lead Amazon SEO and ranking improvement initiatives
• Improve CTR and CVR through content optimisation and merchandising best practices
• Oversee listing creation and final approval to ensure high-converting, brand-consistent pages
• Ensure cohesive brand positioning across all EU marketplaces
• Drive review quality, customer satisfaction, and long-term brand trust

3. Product Launch & Expansion Strategy

• Define and execute scalable product launch frameworks for private label growth
• Own go-to-market strategies across EU marketplaces
• Coordinate inventory, PPC, promotions, and ranking velocity for successful launches
• Identify whitespace and expansion opportunities based on category data

4. Pricing & Margin Strategy

• Develop structured pricing frameworks informed by competitor landscape and elasticity
• Conduct post-event analysis on promotions and sales periods, assessing revenue impact, contribution margin, and inventory effects to inform future commercial decisions.
• Optimise promotional depth and frequency to maximise ROI
• Partner on margin improvement initiatives
• Align inventory planning with commercial strategy to avoid cash traps

5. Inventory & Operational Growth Levers

• Collaborate on forecasting and replenishment strategy as a growth lever (not just stock control), managing the forecasting model and driving execution
• Ensure inventory availability supports ranking, promotion velocity, and seasonal demand
• Oversee AGL shipments, EU VAT considerations, and cross-border inventory planning
• Reduce operational friction to increase speed and scalability

6. Paid Media & Traffic Strategy Alignment

• Oversee PPC performance in partnership with a specialist, ensuring ad spend aligns with revenue goals, margin targets, and inventory strategy
• Bring a deep understanding of Amazon PPC economics, including TACoS, contribution impact, bid strategy, and scaling frameworks, using paid media as a primary lever for profitable growth
• Balance TACoS, growth velocity, and ranking sustainability
• Drive both organic and paid traffic growth

7. Team Leadership & Performance Culture

• Lead and mentor a lean Amazon team
• Build scalable processes, dashboards, and accountability frameworks
• Track commercial KPIs and identify growth and risk signals
• Foster an outcome-driven, high-performance culture

Essential skills and qualifications:

• 5+ years of experience scaling Amazon Seller brands with clear revenue impact
• Demonstrated track record of sustained sales growth across multiple marketplaces
• Strong commercial acumen: understands margin, pricing strategy, contribution economics, and cash flow
• Proven ability to increase traffic, ranking, and conversion rates
• Advanced understanding of Amazon SEO and discoverability levers
• Deep understanding of Amazon PPC performance drivers, with the ability to evaluate and challenge strategy to ensure advertising spend translates into profitable growth.
• Experience aligning PPC strategy with inventory and profitability goals
• Strong forecasting and inventory planning skills tied directly to revenue acceleration
• Experience operating across EU marketplaces (VAT, cross-border logistics, compliance)
• Confident reviewing and approving high-converting listing copy
• Experience leading small, high-performing teams
• Data-driven, strategic thinker with execution discipline

The profile we're looking for:

• A proven track record of driving sustained sales growth on Amazon, using a combination of operational excellence, pricing, promotions, and execution discipline.
• Strong expertise in Amazon search optimisation and ranking improvement, with a clear understanding of the levers that drive visibility and discoverability.
• Demonstrated ability to increase traffic, both organically and through coordinated commercial and promotional initiatives.
• A strong commercial and operational mindset around inventory planning, with the ability to balance stock availability, promotions, and growth across multiple marketplaces.
• A strong focus on customer experience and satisfaction, ensuring operational decisions support high review quality, low returns, and long-term brand trust.
• Experience improving listing click-through rates through high-quality content, optimisation, and effective use of merchandising best practices.
• A track record of improving cost efficiency, including fulfilment, logistics, and operational processes, while protecting service levels.
• A continuous improvement mindset, with experience streamlining operations, reducing friction, and improving speed, accuracy, and scalability.

What The Client Offers

Company Culture

• A Warm & Collaborative Community Be part of a supportive team that values open communication, teamwork, and mutual growth.
• An Inventive & Open-Minded Culture Work in an environment that encourages creativity, innovation, and new ideas to drive success.
• An Outcome-Driven & Merit-Based Approach Your contributions matter. We recognise and reward performance, giving you opportunities to grow based on results and impact.

Employee Benefits

• From Start
• Paid Time Off: You will be entitled to one (1) paid day off per month, which may be accrued.
• Paid Public Holidays: Paid time off for up to ten (10) recognised public holidays in the Philippines, including major national and religious holidays.
• After One (1) Year of Service
• 13th-Month Pay: Eligibility for a 13th-month payment, pro-rated in the first eligible year based on months worked, with the full 13th-month payment applicable in subsequent years.
• Healthcare Allowance: A monthly HMO allowance to support personal healthcare expenses.
• Performance-Based Bonus: Eligibility for discretionary performance-based bonuses linked to operational performance, growth milestones, and business objectives.
• Long-Term Service Recognition
• Milestone Bonuses: Financial bonuses at key service milestones (e.g. 3rd and 5th year) in recognition of long-term commitment and contribution.

Application Process

We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.