Amazon Catalog Ops & Shipments Specialist

Company Description

Elevate FMCG is a specialist agency dedicated to helping food, drink, and consumer brands scale online. Founded by experienced former brand owners, we bring deep industry and market knowledge to every partnership. We specialize in growing brands on platforms like Amazon, TikTok Shop, and through Paid Media, offering tailored strategies with no generic solutions. With over 10 years of experience and more than 50 successful brand launches across the UK, EU, US, and UAE, we aim to accelerate growth for businesses at every stage of development. At Elevate FMCG, we are committed to driving meaningful results for our clients.

About the role

We're a UK-based Amazon agency managing a portfolio of FMCG brands across UK, EU, and US markets. This role has two equally important sides: catalogue management and FBA shipment operations.

On the catalogue side, you'll be setting up and optimising listings, building variations, and keeping our product catalogue clean and accurate across multiple accounts. On the shipments side, you'll own FBA operations end-to-end: shipment plans, carton labelling, transport bookings, reconciliation, and troubleshooting stuck or lost units. You'll work directly with our Amazon Account Managers and be tagged into client Slack channels for direct updates.

This is a specialist Amazon operator role. We are not looking for someone willing to learn. We need someone already doing both sides of this work.

What you'll be doing

Catalogue management

• Setting up new listings in Seller Central and via flat file uploads
• Optimising existing listings (titles, bullet points, search terms, images)
• Building and managing parent-child variations across multiple brands
• Identifying and fixing suppressed or stranded listings
• Keeping catalogue data consistent and accurate across UK, EU, and US accounts

FBA shipments

• Creating and managing FBA shipment plans across UK, EU, and US accounts
• Carton labelling, FNSKU prep, and box content submission
• Transport bookings (partnered and non-partnered carrier flows)
• Reconciling received inventory against shipment records
• Spotting and escalating stockout risks, late shipments, and mis-labelled cartons before they reach the AM or client
• Filing and managing receive discrepancy cases against Amazon

What we need

• Hands-on Amazon catalogue experience: listing setup, variation creation, flat file uploads, suppressed listing resolution
• Solid FBA shipments background: Send-to-Amazon workflow, FBA Inventory Placement Service, label types, restricted-product flow
• Track record of winning receive discrepancy cases against Amazon
• Comfortable working across multiple brands and markets simultaneously
• Fluent cross-referencing Seller Central, Sellerboard, and 3PL reports
• Clear written English — you'll be giving direct updates in client channels
• Reliable with the detail. Both sides of this role require re-checks

Compensation

₱50,000–60,000/month depending on experience. This is a specialist Amazon operator rate, not a general VA rate.