Our client is the fastest-growing Google-first technology consultancy based in the Philippines, working with global brands including PayPal, Snapchat, and SEGA.
The Role
You will act as a central operational point of contact for the organisation's Google Cloud partnership, helping ensure partner systems, programme requirements, deal registrations, funding programmes, rebates, certifications, and reporting processes operate smoothly.
You will work closely with internal Sales, Pre-Sales, Delivery, Marketing, Legal, Finance, and Partnership teams while coordinating with external partner stakeholders and support functions.
Key Responsibilities
Partner Systems & Programme Management
- Manage the organisation's Google Cloud partner platforms, including Partner Network Hub (PNH), Delivery Readiness Portal (DRP), Skills Boost, and related partner systems.
- Maintain accurate company, entity, domain, and organisational information across partner platforms.
- Track partner programme performance, tier requirements, competencies, certifications, and other qualification metrics.
- Monitor performance against partner programme targets and coordinate actions required to address gaps.
- Manage employee access to partner systems and support onboarding for Sales, Pre-Sales, and Delivery employees.
- Maintain internal documentation and onboarding guides covering partner platforms, certification processes, and available resources.
- Coordinate support cases and escalations relating to portal access, entity mapping, compliance documentation, certifications, and partner directory information.
Deal Registration & Opportunity Operations
- Manage deal registration workflows across opportunity management, co-sell, and services opportunities.
- Ensure sales opportunities are accurately entered and maintained within partner platforms.
- Align internal CRM processes and fields with external partner requirements.
- Monitor registered opportunities and work with internal sales teams and partner stakeholders to progress opportunities through the appropriate stages.
- Provide training to new sales employees on deal registration requirements and processes.
- Produce regular reporting identifying opportunities requiring registration, updates, or follow-up.
- Help maintain consistent deal registration processes across the commercial organisation.
Funding, Rebates & Incentives
- Coordinate end-to-end administration of Google Cloud funding programmes, including Deal Acceleration Funding (DAF) and Partner Services Funding (PSF).
- Support internal teams with funding requirements, submission processes, and deadlines.
- Submit and monitor funding claims through relevant partner platforms.
- Track claims through approval and payment and ensure internal systems are updated appropriately.
- Maintain reporting on partner rebates, incentives, and programme changes.
- Reconcile payments and incentive data across multiple business entities.
- Prepare regular funding, rebate, and incentive reporting for internal leadership.
Marketplace & Reseller Operations
- Support operational processes relating to Google Cloud Marketplace transactions and private offers.
- Assist with partner sales console and reseller billing processes.
- Identify opportunities to improve and streamline partner-related operational workflows.
Broader Partner Ecosystem Support
- Support the onboarding and operational management of additional technology partnerships as the organisation's partner ecosystem expands.
- Assist with partner programme setup, transactions, operational readiness, and rebate tracking across third-party technology vendors.
Skills & Experience (still apply if you don't meet all)
- Strong practical experience working with Google Cloud partner systems (or AWS or Azure equivalent), particularly Partner Network Hub, Delivery Readiness Portal, and related partner sales platforms.
- Demonstrated experience managing deal registration, co-sell, and services opportunity processes within Google Cloud or another major hyperscaler such as AWS or Microsoft Azure.
- Experience managing cloud partner funding programmes, incentives, rebates, and claims.
- Good understanding of technology partner programme structures, including tiers, competencies, certifications, and performance metrics.
- Experience working with Salesforce or similar CRM platforms and aligning CRM data with external partner systems.
- Strong ability to coordinate across Sales, Partnerships, Delivery, Marketing, Legal, Finance, and other internal stakeholders.
- Experience operating across multiple business entities or subsidiaries is advantageous.
- Strong analytical skills and attention to detail.
- Advanced capability with Google Sheets or similar reporting tools for tracking programme metrics, rebates, incentives, and executive reporting.
Desirable Experience
- 3+ years of experience in Partner Operations, Alliance Operations, Channel Operations, or a similar role.
- Previous experience supporting Google Cloud Platform and/or Google Workspace partnerships.
- Bachelor's degree in Business Operations, Computer Science, Finance, or a related field, or equivalent practical experience.
- Google Cloud certifications or accreditations, such as Cloud Digital Leader or relevant generative AI credentials, are advantageous.
