Air Freight Executive - Import & Export

Company Description

EFL Global is a leading global logistics and supply chain solutions provider delivering transportation, warehousing, customs brokerage, and end-to-end supply chain services. Through innovative, customer-focused, and reliable solutions, EFL helps businesses navigate complex logistics challenges across international markets.

Role Description

We are seeking an Air Freight Executive – Import & Export to join EFL Philippines in our Pasay City office. The role is responsible for coordinating the end-to-end movement of air freight shipments, ensuring timely bookings, accurate documentation, shipment visibility, regulatory compliance, and seamless coordination with customers, airlines, overseas agents, and internal stakeholders.

Key Responsibilities

• Coordinate air freight import and export shipments from booking to final delivery.
• Prepare and process air freight documentation, including Air Waybills (AWB), manifests, and shipment-related documents.
• Ensure timely and accurate compliance with airline, customs, and regulatory requirements.
• Update shipment records in CargoWise and maintain complete operational documentation.
• Liaise with customers, airlines, overseas agents, brokers, and internal teams to ensure smooth shipment execution.
• Monitor shipment progress, provide status updates, and proactively resolve operational issues.
• Support customs clearance, invoicing, billing, and shipment reconciliation processes.
• Ensure service levels and customer expectations are met through timely communication and operational excellence.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field; equivalent practical experience will also be considered.
• Knowledge of air freight operations, airline procedures, shipping documentation, and customs clearance processes.
• Strong analytical, organizational, and communication skills.
• Proficiency in MS Office; CargoWise experience is an advantage.
• Detail-oriented and able to work effectively in a fast-paced environment.
• Ability to prioritize multiple shipments and meet tight deadlines.

Work Setup: Full-time, On-site

• Location: Pasay City, Philippines