Air Export Operations Assistant Manager

We are a growing freight forwarder specialising in air freight solutions. To support our expanding operations, we are looking for an Assistant Manager (Air Export Operations) to lead our export team and help drive service excellence and digitalisation.

What You'll Do

1. Lead a 6-member air export operations team
2. Oversee AWB execution, export documentation, permits and Certificates of Origin, and coordination with transport for cargo checks and transfers
3. Improve existing processes and develop new SOPs for efficiency, compliance, and new customer requirements
4. Partner with other departments to ensure smooth customer experience
5. Support company-wide digitalisation initiatives within the export function
6. Take part in weekend duty once a month (with off-in-lieu and allowance)

What We're Looking For

1. Solid knowledge and hands-on experience in air freight export operations
2. Proven leadership and team management skills
3. Strong problem-solving, communication, and interpersonal abilities
4. Resilient, adaptable, and able to thrive in a fast-paced environment

Why Join Us

1. Be part of a close-knit team in a fast-growing freight forwarder
2. Opportunity to lead and make an impact on processes and digitalisation projects
3. Competitive compensation, including both allowance and off-in-lieu for weekend duty
4. Career growth in a dynamic and supportive environment