AI Sales Support Specialist

Job Title: AI Sales Support Specialist

Location: BGC Taguig Philippines

Work Set up: On-site

Working hours: Monday to Friday, 3:30PM to 12:30 AM (UK shift)

Manpower: 3

The Role:

We're looking for a smart, highly organized, and research-driven AI Sales Support Specialist to support our sales activities using AI-powered tools and structured processes.

The role will focus on AI-assisted research, outreach support, tender and RFP coordination, opportunity identification, and CRM management, with the goal of identifying and preparing qualified opportunities for handover to the Sales team.

This is not a traditional sales role. We are looking for someone with an AI-first mindset, strong research and written communication skills, excellent attention to detail, and the ability to work effectively within structured processes.

Responsibilities:

• Conduct market, company, prospect, and opportunity research using Microsoft Copilot, internal AI tools, and other research platforms.
• Identify and research potential leads and business opportunities based on defined criteria.
• Support AI-assisted outreach and sales development activities.
• Monitor relevant tender and procurement portals for potential opportunities.
• Support and coordinate tender and RFP requirements, documentation, and submissions.
• Review and validate AI-generated research and outputs to ensure quality and accuracy.
• Maintain accurate and up-to-date prospect and opportunity information within the CRM.
• Organize research findings and supporting information for effective handover to the Sales team.
• Track opportunities, deadlines, and required follow-up actions.
• Follow established AI, sales support, tender, and RFP processes.
• Collaborate closely with the Sales team and other internal stakeholders.
• Identify opportunities to improve and streamline research and sales support processes using AI.
• Take on additional tasks as required to support the Sales team and business objectives.

Requirements:

• Bachelor's degree in any field.
• At least one (1) year of relevant experience in Sales Support, Administration, Research, Customer Support, Business Development, or a related field.
• Excellent written and verbal English communication skills.
• Strong research, information-gathering, and analytical skills.
• AI-first mindset with genuine interest in using AI to improve productivity, research, and business processes.
• Strong attention to detail and ability to review information for accuracy and completeness.
• Highly organized and able to manage multiple tasks, opportunities, and deadlines.
• Comfortable using or learning Microsoft Copilot and other AI tools.
• Proficient in Microsoft Office applications.
• Ability to follow structured processes while exercising good judgment and critical thinking.
• Ability to work independently while collaborating effectively with internal teams.
• Experience with CRM systems, tender portals, RFPs, sales support, or business development is an advantage.
• Interest or exposure to technology, IT, cybersecurity, or Microsoft solutions is an advantage.
• Traditional sales experience is not required. Candidates with strong research, organizational, communication, and AI capabilities are encouraged to apply.
• Willing and able to work Monday to Friday, 3:30 PM to 12:30 AM (UK Shift) in BGC, Taguig City.
• dvantage.