AI Implementation Specialist (Client Systems Architect)

AI Implementation Specialist (Client Systems Architect)

Full-Time | Remote | $10/hour | The VA Group

About the Role:

The VA Group is seeking an AI Implementation Specialist (Client Systems Architect) to help clients adopt and maximize AI-powered solutions through MAVIS.

You'll work directly with clients to understand their workflows, identify challenges, gather feedback, and translate business needs into practical AI solutions.

The ideal candidate has strong communication skills, hands-on AI experience, and a background in training, operations, or process improvement. You don't need to be a developer, but you should be comfortable analyzing workflows, identifying inefficiencies, and explaining AI solutions to non-technical stakeholders.

Responsibilities:

• Build and maintain strong relationships with clients through clear, proactive, and empathetic communication.
• Conduct client consultations to understand business processes, challenges, goals, and operational requirements.
• Identify opportunities where AI can improve productivity, efficiency, and workflow management.
• Use AI tools such as ChatGPT, Claude, Gemini, and similar platforms to develop practical business solutions.
• Create, test, and refine AI prompts, instructions, and workflows based on client requirements.
• Translate client needs into structured, logic-based workflows and process solutions.
• Review existing processes and identify inefficiencies, bottlenecks, and opportunities for improvement.
• Develop workflow recommendations, process documentation, SOPs, and Logic Blueprints when needed.
• Monitor AI performance and use client feedback to continuously improve solutions.
• Explain AI capabilities, workflows, and recommendations in clear, business-friendly language.
• Conduct client training, walkthroughs, and demonstrations to support AI adoption.
• Collaborate with internal teams to ensure client requirements and AI solutions are properly aligned.
• Support client satisfaction, adoption, and long-term success with MAVIS.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong active listening, interpersonal, and relationship-building skills.
• Hands-on experience using AI tools such as ChatGPT, Claude, Gemini, or similar LLM platforms.
• Understanding of basic prompt engineering and effective AI instruction.
• Professional experience in Training, Operations, Process Improvement, Operations Analysis, or a related field.
• Experience as a Trainer, Operations professional, or Process Improvement Analyst is highly preferred.