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Shopee

AI Business Product Manager - Regional Marketplace Operations

Shopee
Philippines
1-3 Years
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  • Posted 5 days ago
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Job Description

Job Description:

  • Identify AI opportunities in Operations workflows (productivity, quality, cost, risk) and lead Proof of Concept (PoC) development to validate impact and scalability
  • Design and support rollout of organic AI use cases, Standard Operating Procedures, and playbooks for Operations teams.
  • Run demonstrations, training, and onboarding sessions to increase AI tool adoption.
  • Coordinate cross-functional AI initiatives (planning, follow-ups, timelines, status).
  • Collect user feedback and performance data to improve AI solutions.
  • Help define and track Key Performance Indicators for AI adoption and impact.
  • Support basic AI governance activities (usage guidelines, guardrails, documentation)


Requirements:

  • Bachelor's Degree or above, preferably in Business Analytics, Statistics, and Engineering
  • Minimum 1 year experience in Operations, Business Ops, Project Management, Business Analysis, or similar.
  • Effective communication skills to collaborate with various stakeholders from diverse backgrounds
  • Basic understanding of AI products (e.g. what LLMs can / cannot do, typical business use cases)
  • Good business sense - able to understand workflows, pain points, and success metrics.
  • Project coordination skills - comfortable organising tasks, following up with stakeholders, and keeping projects on track.
  • Able to work with spreadsheets / dashboards, slice data, and draw simple insights.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Operations
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 141940273

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Last Updated: 22-02-2026 10:00:42 AM
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