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KDCI Outsourcing

AI Automation Specialist

KDCI Outsourcing
Philippines
1-3 Years
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Job Description

Job Overview

KDCI Outsourcing is seeking an AI Automation Specialist to design, recommend, and implement AI-driven solutions that improve efficiency across client operations. This role focuses on analyzing client service models, identifying automation opportunities, and building AI-powered workflows and agents with appropriate human oversight. The ideal candidate is analytical, automation-focused, and capable of translating business requirements into scalable AI solutions.

Key Responsibilities

Client Analysis & Solution Design

  • Analyze client workflows, service models, and operational processes to identify automation opportunities.
  • Understand client environments, tools, and requirements to recommend appropriate AI solutions.
  • Design automation approaches that balance efficiency with necessary human oversight.

AI Tools & Automation Development


  • Recommend and implement AI tools, platforms, and agents based on business needs.
  • Build and configure automation workflows to streamline repetitive and manual tasks.
  • Develop AI-assisted processes for operations, customer support, and internal workflows.

Integration & Implementation


  • Support integration of AI solutions into client systems and operational environments.
  • Ensure smooth adoption of automation tools across teams and processes.
  • Collaborate with internal teams to deploy and maintain automation solutions.

Optimization & Continuous Improvement


  • Monitor performance of AI solutions and optimize workflows for efficiency and accuracy.
  • Identify gaps and support continuous improvement of automation processes.
  • Stay updated on emerging AI tools and technologies.

Collaboration & Support


  • Work closely with internal teams and stakeholders to align automation initiatives with business goals.
  • Provide support during implementation and adoption phases.
  • Document processes, workflows, and automation solutions.

Job Requirements

  • At least 1 year of experience in automation, process improvement, AI-related roles, or relevant projects.
  • Basic to intermediate understanding of workflow automation and operational processes.
  • Experience using AI tools (e.g., ChatGPT, Claude, Gemini, or similar platforms).
  • Familiarity with automation tools or platforms (e.g., Zapier, Make, Power Automate, or similar).
  • Ability to analyze workflows and support automation implementation.
  • Strong problem-solving and analytical skills.
  • Exposure to APIs, integrations, or low-code/no-code tools is a plus.
  • Good communication skills and ability to work with cross-functional teams.
  • Ability to manage tasks independently.


More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Ai Automation
Employment Type:
Full time

About Company

KDCI Outsourcing

Job ID: 147253253

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Last Updated: 12-05-2026 10:41:21 AM
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