Job Description
Qualifications
Education: Bachelor's degree in Marketing, Business Administration, Communications, or any related field.
Experience
At least 1-2 years of experience in a sales, marketing, or administrative support role (preferred)
Skills
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with editing tools such as Canva, Adobe Photoshop, Corel Draw etc.
Attention to detail and ability to manage deadlines.
Ability to work independently and as part of a team.
Proactive, with a positive attitude toward learning and taking on new challenges
Responsibilities
Assist the sales team in processing customer orders, quotes, and inquiries.
Maintain and update customer databases and CRM systems.
Track sales leads and assist in following up with potential clients.
Coordinate sales meetings, including scheduling, preparing agendas, and taking meeting minutes.
Prepare sales reports and presentations for the management team.
Marketing Support
Assist in the execution of marketing campaigns, both digital and traditional.
Help manage and update the company's website and social media platforms.
Assist in the creation of marketing materials such as brochures, flyers, email newsletters, and social media content.
Monitor and report on the effectiveness of marketing campaigns.
Coordinate events, webinars, and trade shows as needed.
Administrative Tasks
Handle general office administration tasks such as filing, photocopying, and managing office supplies.
Maintain marketing calendars and ensure deadlines are met.
Prepare and process invoices related to sales and marketing expenses.
Processing of insurance
Respond to customer and client inquiries through phone, email, or other communication channels.
Manage and distribute internal communications within the sales and marketing team.
Data Entry & Reporting
Maintain accurate records of sales and marketing data.
Input and update information in spreadsheets, databases, and CRM systems.
Generate and distribute regular reports on sales performance, marketing activities, and other KPIs.
Collaboration & Coordination
Work closely with the sales and marketing teams to ensure the timely execution of tasks and projects.
Coordinate with other departments, such as finance and operations, to ensure seamless delivery of services to clients.
Assist in the preparation of budget reports and assist with the allocation of marketing funds.
Customer Relationship Management
Assist in maintaining positive relationships with existing and potential clients.
Support post-sale activities, ensuring customer satisfaction and assisting with queries or follow-ups.
Manage correspondence with clients regarding promotional
offers or new product launches.
