Were Hiring: Administrator & Marketing Assistant!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for a Administrator & Marketing Assistant to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Administrator & Marketing Assistant
Work Arrangement: Work from Office
Location: Makati / Ortigas / Cebu / Davao / Bacolod / Angeles / Mabalacat
Schedule: Morning Shift
Job Description
We are seeking a highly organised, detail-oriented Administration and Marketing Assistant to support the operations of our clinical psychology practice. This role is primarily administrative and requires a high level of accuracy, reliability, and professionalism when handling sensitive client information. You will play a key role in providing consistent, accurate, and timely administrative support, ensuring smooth operations and high-quality client care, while supporting marketing and content tasks as the role develops. You will report to the Practice Manager and the Practice Director.
Core Responsibilities
- Manage inbox triage and respond to non-clinical client enquiries (email/SMS) in a professional and timely manner
- Perform accurate data entry and maintain client records using our practice management system
- Coordinate and schedule client appointments
- Upload, organise, and maintain client documentation
- Process payments and Medicare rebates accurately
- Manage billing enquiries and assist with follow-up of unpaid invoices
- Review referrals for completeness and follow up any missing information
- Ensure all client records are accurate, complete, and up to date
- Support clinician diary management and appointment coordination
- Apply strict confidentiality and privacy standards when handling all client information
- Update SOPs
Additional Responsibilities
- Draft, format, and upload blog posts and website content
- Update website content as required
- Develop social media content using Canva templates and brand guidelines
- Assist with email newsletters and content formatting
- Provide general administrative and reporting support
Qualification And Requirements
- Strong organisational skills and exceptional attention to detail and accuracy
- Proven experience in administrative support and data entry
- Ability to follow structured processes and SOPs consistently
- Strong written communication skills (clear, professional email/SMS communication)
- Ability to work independently and take ownership of tasks
- Strong understanding of confidentiality and privacy requirements (experience in healthcare highly regarded)
- Proficiency in Microsoft Office, Canva and Mailchimp
Non-negotiable Skills & Requirements
- Proven experience in administrative support and data entry
- Ability to follow structured processes and SOPs consistently
- Proficiency in Microsoft Office, Canva and Mailchimp
Perks & Benefits (Work From Office/Hybrid)
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Up to 24 leave credits per year
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
- To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.
