As a Cyberbacker, you will:
- Transcription: Capturing key points during live or recorded calls.
- Call Preparation: Organizing daily call lists and agendas to ensure seamless client interactions.
- Schedule Coordination: Managing meeting schedules, including adjustments, cancellations, and time zone considerations.
- Report Management: Compiling insightful reports on key metrics and performance indicators.
- Virtual File Management: Keeping virtual files organized and accessible.
- Administrative Support: Managing email correspondence, calendar appointments, and other operational tasks efficiently.
What You Bring:
- Relationship Skills: A natural ability to connect, collaborate, and foster trust.
- Work Ethic: A proactive attitude, strong organizational skills, and the ability to work independently.
Technical Setup:
- Intel Core i3 (6th-12th gen), i5, i7, or AMD equivalent.
- 8GB RAM, 60GB free hard disk space.
- Windows or Mac operating system.
- 10 Mbps DSL/Fiber Internet connection (signal-based or wireless not allowed).
Why Join Cyberbacker
Benefits That Care for You:
- Medical Assistance Program: Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.
- Gift & Rewards Program: Celebrate milestones like birthdays, work anniversaries, and personal achievements with thoughtful gifts.
- Life Insurance for tenured Cyberbackers
Career Growth Opportunities:
- Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.
- Over 100 exclusive complimentary classes monthly, conducted by experienced team members.
Counter Work-Life Balance:
- Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.
- Foodpanda discounts and exciting contests with prizes.
Financial Security:
- Profit Share Program: lets you earn a share of the company's success. After five years, it becomes a retirement plan, providing monthly payments even after you leavea lasting reward for your commitment.
- Cybercapital: Loans for home or car purchases at competitive rates.
Community Rewards and Recognition:
- Access to a supportive community on multiple channels.
- Exclusive invite to in-person events
- Travel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.
Job Security & Training:
- Assurance of service fees for completed work, even if clients default.
- Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.
