Employment Type: Full-Time Employment
Work Setup: Onsite onboarding for two weeks, followed by a transition to a remote setup.
Work Schedule: Night Shift (Following U.S. Time Zone)
Location: Eastwood, Libis, Quezon City
Salary Package: 35,000 to 45,000 PHP/Monthly
Job Description
We are looking for candidates who take pride in ensuring smooth and efficient operation of our office and providing exceptional administrative and operational support with a strong emphasis on positive client interaction. This position is ideal for someone who thrives in a fast-paced environment, enjoys building strong client relationships by providing timely and accurate responses as well as follow-ups while handling a wide range of tasks with professionalism, accuracy and discretion.
Key Responsibilities
- Answer and route incoming calls to the appropriate team members
- Manage calendars, coordinate meetings, and assist with scheduling logistics
- Provide general administrative support, including inbox management, document organization, and internal communication
- Maintain digital filing systems and ensure records are up to date
- Be a key member of the Sales and Marketing team, reporting to the Sales Manager and following the sales process from initial outreach/intake call and performing an initial screening of the client to ensure our services will be a good match, and if they are a good match, to then request for them to send us additional information for review and schedule a scoping consultation via Zoom, Teams and other platforms
- Client Interaction and Support: Answer and direct client communications via e-mail or phone, and provide assistance or direct inquiries to the appropriate team members in a timely manner.
- Administrative Support: Schedule meetings and manage calendars. Prepare documents and maintain hard copy and digital filing systems. Manage mail and process expense reports.
Operational Support: Assist with tracking metrics and preparing reports as needed.
Job Requirements
- 2+ years of administrative or office support experience
- Bachelor's degree preferred
- Strong English communication skills (verbal and written)
- Strong command of Microsoft Office Suite and digital collaboration tools
- Highly organized with strong attention to detail
- Ability to work independently and adapt to changing priorities
WHY INTELASSIST
We grow together. We value your effort. We aim to empower you.
