Administrative Assistant Onboarding and Training

Administrative Assistant – Onboarding and Training

Location: Remote — Philippines (collaborating daily with the U.S. team)

Employment Type: Full-time

We are seeking an Administrative Assistant – Onboarding and Training to provide back-office administrative support to our Operations and Training team. You'll work behind the scenes in our HRIS and training systems to keep onboarding and training running smoothly for our U.S.-based operations. You'll play a key role in keeping training records accurate, organized, and easy for the team to act on.

Benefits and Compensation

• Permanent Work from Home
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus
• Health Allowance
• Internet Allowance

Key Responsibilities

• HRIS Administration: Work within UKG (our HRIS) to sort new hires and assign them to the correct training location.
• Training Records Management: Compile, organize, and maintain training records, with all documentation housed in ISIMS.
• Onboarding & Training Support: Support the Operations and Training team with day-to-day onboarding administration, including form completions and related back-office documentation.
• Training Materials: Help create and organize training materials for onboarding and ongoing training programs.
• Back-Office Support: Handle all responsibilities as administrative, back-office support — this role does not involve direct trainee-facing or client-facing work.

Required Skills & Qualifications

• Prior experience supporting a U.S.-based client or team is required.
• Experience with any HRIS platform (hands-on experience with UKG is a plus).
• Strong organizational skills with close attention to detail, especially when sorting and compiling records.
• Clear, professional written and verbal communication skills.
• A positive, appealing attitude and a reliable, can-do approach to admin work.
• Comfortable creating and organizing training materials and documentation.

Work Setup & Collaboration: This is a full-time remote role based in the Philippines, working daily alongside a U.S.-based operations and training team. Reliable internet and a dedicated home workspace are expected.

Career Growth: This role offers the opportunity to build expertise in HRIS administration and training operations, with room to grow into broader operations or training-support responsibilities as our back-office team expands.