Administrative Assistant M4L Kids

Music4Life Kids (M4L Kids) is a US-based music education organization providing structured, high-quality music programs for children. We work closely with parents, teachers, and schools to ensure smooth coordination and consistent learning experiences.

M4L Kids is a sister company of ASG Platform, a US-based technology and operations organization that supports scalable, remote-first teams. This role collaborates with a structured, professional operations environment backed by experienced US leadership.

We are looking for an Administrative Assistant who is confident on the phone, highly organized, and comfortable supporting daily operations with US-based teams.

Location: Remote Philippines

Shift: 9:00 AM - 7:00 PM EST

Type: Full-Time, Independent Contractor

Salary: Php 28,000 - Php 35,000

Key Responsibilities

• Handle inbound and outbound calls with parents, teachers, and school partners in the US
• Respond to emails related to schedules, attendance, and coordination
• Create, update, and manage teacher and class rosters
• Send roster emails, lesson reminders, and confirmations on schedule
• Follow up on registrations and lesson confirmations via phone or chat
• Coordinate daily tasks with US-based operations and admin teams
• Maintain accurate records in spreadsheets and internal trackers
• Attend daily coordination or directive meetings

This role requires consistency, attention to detail, and strong verbal communication. You will play a key role in keeping daily operations running smoothly.

Qualifications

• Excellent spoken English (neutral or near-native accent)
• Confident and professional on phone calls
• Strong organizational and time-management skills
• Comfortable using Google Workspace, spreadsheets, and chat tools
• Experience in BPO, customer service, administrative support, or telesales is an advantage
• Interest in music, education, or child-focused work is a plus

Required Work Setup

• Quiet, distraction-free workspace
• Stable high-speed internet (minimum 20 Mbps)
• Noise-canceling headset with a microphone
• Desktop or laptop capable of handling multiple tools
• Backup internet and power source (preferred)

Benefits & Perks

• Fully remote work (Philippines-based)
• Performance-based salary increases
• PHP 1,000 monthly food and entertainment allowance
• Paid time off and paid holidays
• Internet allowance for backup connection
• HMO coverage after one year
• Work within a structured, mission-driven organization backed by ASG Platform

If you're reliable, phone-confident, and looking for a long-term remote role where communication and consistency matter, we'd like to hear from you.