Overview
Join a thriving insurance agency as an Administrative Assistant managing essential client communications and back-office administrative workflows. In this critical role, you will work closely with the business owner to streamline daily operations, process vital policy documentation, and deliver top-tier service to policyholders. It is a great opportunity for an experienced insurance professional looking for a stable, independent role with a direct impact on business growth.
Schedule:
- Full-time (35 hours per week), Monday to Friday, 9:30 AM – 5:30 PM CST
Responsibilities
- Manage incoming phone calls and provide professional front-line customer service to policyholders and clients
- Perform back-office administrative tasks including data entry, document filing, and record management
- Support day-to-day insurance agency operations to ensure smooth workflow and service delivery
- Assist with processing insurance-related documentation (policies, claims, updates, renewals)
- Maintain accurate and up-to-date client records in agency systems
- Coordinate and follow up on client inquiries to ensure timely resolution and high customer satisfaction
Requirements
- MUST have prior experience in an insurance agency or insurance-related role (required)
- Experience in financial services, brokerage, or underwriting support is highly preferred
- Strong verbal and written communication skills with a professional phone manner
- Familiarity with agency management systems and general office software (CRM experience a plus)
- High attention to detail and strong organizational skills
- Ability to work independently and manage multiple tasks with minimal supervision
Scope:
- Direct reporting to the business owner with day-to-day task support
- Key support role for insurance agency operations and client service delivery
- Handles both inbound client communications and internal administrative processes
- Focused on improving operational efficiency and client satisfaction
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
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