General Admin
Salary Range: $693 to $866 per month
Join a fast-growing eCommerce resale business that transforms high-value inventory into profit across multiple platforms. This role blends customer interaction, product optimization, and data-driven decision-making, giving you the chance to directly impact sales performance while growing your skill set in a dynamic environment.
What You'll Do:
- Handle customer service messages across eCommerce platforms, including inquiries, returns, and issue resolution.
- Process return requests and generate shipping labels using internal systems.
- Research product details using online tools to provide accurate and timely responses.
- Escalate complex or unclear customer inquiries to the team when necessary.
- Review and update product listings, including pricing, titles, and categories to ensure accuracy.
- Perform bulk data entry tasks such as correcting product categories using provided reports.
- Monitor and assist during live selling events by researching product values and engaging in chat support.
- Track unresolved issues and follow up to maintain organized workflows.
- Continuously improve listing quality and accuracy to increase sales performance.
Who You'll Work With:
You'll collaborate closely with a hands-on eCommerce team focused on sourcing, listing, and selling inventory across multiple platforms. The team values speed, accuracy, and smart decision-making, and you'll play a key role in keeping operations running smoothly while supporting both customers and internal processes.
Who We're Looking For:
- Detail-Oriented: Able to quickly identify correct product categories, pricing, and listing errors with precision.
- Analytical: Capable of researching products and interpreting market data to make informed decisions.
- Tech-Savvy: Comfortable navigating multiple platforms and tools for listings, messaging, and research.
- Adaptable: Able to handle a wide variety of scenarios and adjust as needed.
- Independent Judgment: Can make decisions confidently while knowing when to escalate issues.
- Trainable: Open to feedback and able to quickly learn workflows through hands-on training.
- Customer-Focused: Maintains professionalism and composure when handling challenging situations.
Why Join Us
- Impact: Play a direct role in improving customer satisfaction and driving sales performance through accurate listings and efficient support.
- Culture: Join a fast-paced, growth-focused team that values adaptability, learning, and continuous improvement.
- Benefits:
- Enjoy preset salary growth and weekly salary payments.
- 100% work-from-home flexibility.
Work Details:
- Schedule: Mon - Fri 11:00 AM - 7:00 PM EST
- Employment Type: Full-time
How to Apply:
Click Apply to start your application. Come and make a difference in a fast-growing eCommerce business
We are an equal opportunity employer and value diversity at our company.
