Administrative Assistant

Do you love bringing order to chaos, keeping paperwork airtight, and being the person everyone can count on to get things done right Are you the kind of person who can jump into an unfamiliar system, figure it out fast, and start improving it within the week If you take pride in accuracy, don't need someone looking over your shoulder to stay on task, and want to be the right hand to a busy owner, this opportunity could be the perfect fit for you.

Our Story Starts with People Like You

The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn't limited by geography. With today's technology and high-speed internet, we're able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born.

Today, ClearDesk helps U.S. businesses grow by building world-class remote teams. We don't just connect talent; we manage the entire experience, from recruiting to retention. And while we help clients thrive, we also stay deeply committed to helping our remote team members build real, lasting careers that support their lives and their families.

That's where you come in.

The Role: Administrative Assistant

Imagine being the glue that holds the back office together for a home care agency with multiple locations. You're the first line of response when an inquiry comes in, the person who makes sure every caregiver and client file is accurate and up to date, and the one who keeps payroll, compliance, and record systems clean across every office.

This isn't a task-list-only role. You'll be trusted to work directly with the owner as their right hand, helping make sure the rest of the team is following through on their responsibilities. If you like variety, take ownership of your work, and want a job where your attention to detail actually matters, you'll thrive here.

What Your Days Might Look Like:

• Manage the general info mailbox, responding to inquiries, collecting documentation, and filing it appropriately
• Handle employment verification requests and general business inquiries
• Maintain and update employee and client files to ensure information is current and accurately organized
• Perform routine file cleanup and maintain data hygiene across CRM and other platforms
• Process employee terminations and offboarding within the payroll system
• Pull and review reports to identify inactive employees and determine rehire eligibility
• Update internal HR/compliance systems to reflect employment status changes and maintain regulatory compliance
• Complete a variety of administrative tasks as assigned by leadership
• Serve as a key administrative support partner to leadership, helping ensure team members follow through on their responsibilities
• Maintain and organize documentation and records across multiple office locations

Who We Think Will Thrive in This Role:

• You take initiative and don't need to be micromanaged to get things done.
• You're detail-oriented, with a track record of accuracy and consistent follow-through.
• You can work independently and complete administrative duties without constant supervision.
• You're a fast learner who can pick up new systems and processes quickly.
• You're comfortable juggling multiple files, systems, and office locations at once.
• You communicate clearly and professionally, whether it's with a caregiver, a client, or the owner.
• You're trustworthy with sensitive information, including employee and client records.
• You enjoy collaborating and thriving in a remote team environment.
• You are willing to work in a US time zone schedule.
• You can secure the required technical setup, including:
• At least a 720p HD webcam
• A noise-canceling headset
• A primary internet connection of at least 25 Mbps
• A backup laptop, backup internet device, and backup power source
• A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM
• A backup computer with at least Intel Core i3 and 4 GB RAM

Why ClearDesk

Because we believe work should be meaningful, even from home.

At ClearDesk, you'll work with clients who respect your time and value your skills. You'll join a remote-first team that genuinely supports you, and you'll see the impact of your work in real, tangible ways that matter to the people you work with.

We don't just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you're making.

Here's what you can expect from us:

• We pay you fairly and on time
• We provide prepaid HMO coverage for your peace of mind
• We help you grow with tools, training, and honest feedback
• We celebrate your wins
• And above all, we actually care

Ready to be part of something that matters

Apply now and start your journey with ClearDesk.

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).

Disclaimer: Candidates who apply for this position may be re-profiled to similar roles depending on their qualifications, experience, and current market demand.