Administration and Scheduling Officer

Administration and Scheduling Officer

Location: Clark, Philippines
Shift: Monday - Friday; 7:00am to 4:00pm
Work Arrangement: Onsite
Salary Range: Php 42,000 - Php 45,000

Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines, supporting our global clients in the accounting industry.

As an Administration and Scheduling Officer, you are the vital link between property managers, tenants, and our field team. By masterfully coordinating logistics and maintaining seamless communication, you ensure that every Little Job is a big success, directly impacting the efficiency and reputation of our maintenance operations.

Your Impact

• Master of Logistics: Take charge of the daily schedule by efficiently booking maintenance jobs. Using tools like Google Maps, you will strategically coordinate tradespeople's locations to minimize travel time and maximize productivity.

• Voice of the Brand: Act as the primary point of contact for approximately 30+ calls daily. Whether managing inbound queries from property managers or proactively calling tenants to confirm bookings, you deliver a professional and reassuring customer experience.

• Operational Excellence: Maintain the heartbeat of the office by managing email correspondence, returning missed calls, and ensuring all job details are accurately logged. Your meticulous data entry ensures our digital and physical records are always audit-ready.

What You Bring

• Experience: 1-2 years of experience in scheduling, dispatch, coordination, or a high-volume administrative role is highly desirable.

• The Toolkit: Proficiency in general office software and the ability to navigate Google Maps for route optimization. You have a natural sense of urgency and can handle high call volumes without losing focus.

• Core Skills: Exceptional verbal communication and a confident phone manner. You are geographically savvy (or a quick learner) and possess the multitasking skills required to manage a fast-paced desk.

Why You'll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Health & Security: Comprehensive HMO and Life Insurance coverage for peace of mind.

• Wealth & Growth: Competitive salary with annual performance reviews, tenure recognition, and clear pathways for career progression.

• Work-life Balance & Benefits: Enjoy 21 days of annual paid leave and a culture that encourages logging off on time to enjoy more personal time.

• The Office Experience: Work from our vibrant Clark office with free onsite parking and a breakout room featuring billiards, table tennis, and foosball.

• Fuel Your Day: Choose from over 20 varieties of free coffee and chocolate drinks at our in-house bar.