Responsibilities:
Administrative Support
- Mobilize necessary tasks or activities to ensure end-to-end administrative support to TBG Remittance
- Submit service requests and monitor fulfillment by servicing BU such as but not limited to:
- Marketing/Events-related – stock replenishment of giveaways, collaterals, supplies; flight/hotel bookings; helpers packing/dispatch of materials; service vehicles
- Premises, IT/Non-IT FFE, Security – repairs, replacements, new issuance, general upkeep
- Procurement – special gifts/tokens, marketing collaterals and giveaways, flowers, regular office supplies
- HR-related – hiring and probationary PARs for management approval, employee subsidies, sympathy flowers, financial assistance due to sickness/hospitalization
- c) Engage in regular interactions with Human Resources Department (HRD), Performance Management Department (PMD), BDO Procure, Security Investigation Division (SID), Premises, Travel Procure, Vehicle Support, Mailing Room, etc.
- d) Provide support in updating and managing the Table of Organization, personnel database, movements, trainings, and performance appraisals and other personnel records/information, and ensure that only authorized officers have access to it.
- e) Mobilize BUs/teams concerned for necessary compliance to bank wide activities such as but not limited to: disaster drills, order submission for personal Christmas giveaways, sports fest employee participation, etc.
- f) Provide support in custodianship of the vault and duplicate keys of TBG Remittance; inventory maintenance of marketing supplies, IT/non-IT FFE.
Relationship Management
- Provide timely and accurate feedback to supervising officer/s and requesting BUs
- Do proper escalations and handle ad-hoc initiatives as needed
Administrative/Continuous Improvements
- Supports and put into action agreed plans during performance review and individual coaching to improve team performance
- Continuously evaluate and suggest process improvement ideas, to optimize efficiency and effectiveness of work processes
Others
- Perform other special duties or assignments as requested or required
- Demonstrate the right attitude, adherence to the bank's Code of Conduct, and Out-of-the-box thinking
- Complies with audit, bank and internal policies
Qualifications:
- Bachelor's degree holder
- With at least 3 years of experience in project management or marketing services, preferably gained from a bank or financial institution
Interested candidates must be willing to report onsite daily in Ortigas/Makati.
