We are seeking a detail-oriented Admin Intern to support our retail food operations team. The role's primary responsibility is to remotely monitor daily store activities via CCTV and provide accurate daily reports. This ensures that our standards for safety, cleanliness, food handling, customer service, security, and company House Rules compliance are consistently upheld.
Key Responsibilities
Monitor daily store operations via CCTV, focusing on:
- Opening and closing compliance (time-in/time-out of staff, store readiness).
- Food safety and handling practices (use of gloves, proper storage, cross-contamination prevention).
- Customer service behavior (staff attentiveness, handling of peak hours).
- Safety & security checks (suspicious activity, hazards, proper use of facilities).
- Housekeeping (cleanliness of kitchen, retail areas, and waste disposal).
Ensure House Rules compliance, such as:
- Proper uniform and grooming.
- No use of personal gadgets or phones during duty.
- No eating, sleeping, or loitering inside restricted areas.
- Professional behavior and teamwork.
Document findings in a Daily CCTV Monitoring Report, highlighting:
- Key observations
- Any House Rules violations
- Issues or risks noted
- Recommendations for corrective actions
- Immediately escalate urgent concerns (e.g., theft, safety hazard, severe food safety or House Rules violation) to the Operations Team.
- Maintain confidentiality of all CCTV footage and reports.
Learning Opportunities
- Exposure to food retail operations management.
- Hands-on experience in quality assurance and compliance monitoring.
- Develop reporting and analytical skills applicable to future operations or management roles.
Qualifications
- Currently pursuing a Bachelor's Degree in Hospitality Management or a related field
- Amenable to report onsite at BGC, Taguig
