Job Description:
- Administrative Support: Provides daily administrative assistance for Middle Mile backroom operations, including document control, scheduling, stakeholder coordination, and general support.
- Attendance Monitoring: Oversees daily attendance of backroom personnel, validates records with manpower agencies, and resolves discrepancies promptly.
- Reverse Billing: Validates and reconciles FMS attendance for billing accuracy coordinates attendance disputes with backroom staff and FinOps PICs ensures all unbilled entries are validated and submitted.
- Accrual: Uploads validated attendance data into the FinOps Accrual File to enable accurate payroll and billing processing.
- Account Management: Creates, updates, and maintains FMS accounts for Drivers and Backroom personnel, including generating Ops IDs, requesting Shopee mobile emails, managing access rights, and ensuring compliance with access control and audit policies.
- Equipment & Supplies Management: Manages office supplies and equipment inventory, oversees repairs, and ensures all backroom assets remain functional.
- Documentation & Reporting: Prepares and maintains documentation on attendance, billing, access control, and account creation consolidates accurate and compliant reports for management.
- Ops Support: Supports day-to-day operations, including NFTE in/out backup, document scanning, manpower and supply coordination, and offender report processing.
Requirements:
Qualifications
- Graduate of any bachelor's degree.
- 1-2 years of relevant experience, preferably in warehouse, e-commerce, logistics, or administrative operations.
- Strong organizational and coordination skills with high attention to detail.
- Proficient in MS Excel, Google Sheets, and other reporting or office tools.
- Excellent written and verbal communication skills.
- Able to multitask, work with minimal supervision, and meet deadlines.
- Demonstrates integrity, accountability, and compliance with company policies.
Preferred Skills / Traits
- Approachable and people-oriented.
- Reliable, proactive, and able to resolve administrative concerns efficiently.
- Highly organized, adaptable, and effective in a team-oriented environment.
- Upholds ethical standards and maintains confidentiality at all times.
