Admin Assistant

Admin Assistant

Location: Cebu, Philippines
Work Arrangement: Onsite, Full-time
Shift: Monday - Friday | 7:00 AM - 4:00 PM PHT
Salary Range: Php 38,000 - Php 44,000

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients across the accounting, finance, and professional services industries.

We are seeking an organized, proactive Admin Assistant to support our client's growing Australian accounting practice. You will manage day-to-day practice administrative operations, client onboarding, database maintenance in Xero, ATO/ASIC compliance workflows, and professional client engagement activities under the guidance of the Office Manager.

Your Impact

• Database & Client Onboarding: Handle end-to-end onboarding for new clients, set up client profiles in Xero, maintain database accuracy, and execute timely client record updates.
• Compliance & Statutory Administration: Draft and issue client correspondence for ATO notices and coordinate the processing and delivery of annual ASIC company renewal forms.
• Client Engagement & Communications: Manage monthly APM newsletter preparation, distribute personalized client birthday messages, and monitor client survey responses to track satisfaction.
• Electronic Documentation & Ad Hoc Support: Organize electronic document filing systems, maintain audit-ready digital records, and complete ad hoc administrative tasks as directed by the Office Manager.

What You Bring

• The Experience: Minimum 1 to 2 years of experience in administrative support, practice coordination, or office administration (experience supporting an Australian accounting or professional services practice is a strong advantage).
• Technical Mastery: Working familiarity with practice software systems such as Xero (or similar database management tools) and proficiency in Microsoft Office (Word, Excel, Outlook).
• Core Competencies: Exceptional organizational skills, high attention to detail, strong time-management capabilities, and excellent written and verbal English communication skills for client-facing communications.

Why You'll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your Me time.
• Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.
• Health & Security: Comprehensive HMO and Life Insurance coverage from day one.
• Day Shift Balance: Enjoy a stable daytime schedule, keeping your evenings and weekends completely free.
• Onsite Collaboration: Work from our state-of-the-art facility in Cebu alongside a supportive, collaborative office team.
• Practice Administration Career Pathway: Gain deep exposure to Australian statutory compliance and practice management workflows, establishing a clear trajectory toward Senior Admin Assistant, Practice Coordinator, or Office Manager roles.