Accounts Receivable Team Lead (Collections) – International Shared Services
Taguig, Philippines | On-site | Monday to Friday
Job Overview
The
Accounts Receivable Team Lead (Collections) is responsible for supervising daily collections and dispute resolution activities, ensuring
timely recovery of receivables and efficient issue handling.
Key Responsibilities
- Lead a team handling collections and dispute resolution processes
- Monitor aging reports, overdue balances, and collection effectiveness
- Support team members in resolving complex customer disputes
- Ensure adherence to SLAs, KPIs, and internal controls
- Coordinate with internal teams and external stakeholders
- Identify gaps and drive process improvements
- Assist in audit and reporting requirements
Qualifications
- Bachelor's degree in Finance, Accounting, or related field
- 5–7 years of AR/Collections experience
- 2–4 years in a supervisory role
- Strong knowledge of collections strategies and dispute handling
- ERP/SAP experience preferred
- Strong leadership and stakeholder management skills
