The Senior Accounts Receivable Associate is responsible for managing end-to-end Accounts Receivable operations, including invoicing, collections, cash application, and account reconciliations. The role ensures accurate customer account management, timely collection of outstanding balances, and compliance with company policies, financial controls, and reporting requirements. The successful candidate will also contribute to process improvement initiatives and support the resolution of complex AR transactions.
Key Responsibilities:
- Prepare and issue accurate customer invoices based on approved contracts, billing schedules, and sales orders.
- Monitor outstanding receivables and drive collection activities to ensure timely payment while maintaining positive customer relationships.
- Process and apply customer payments accurately, including investigation and resolution of payment discrepancies and unapplied cash.
- Perform account reconciliations and review aging reports to identify and resolve outstanding balances.
- Collaborate with Sales, Customer Service, and other stakeholders to address billing inquiries, deductions, and payment disputes.
- Support month-end and quarter-end closing activities, including AR reconciliations, bad debt provisions, revenue accruals, and financial reporting.
- Maintain and update customer master data in ERP systems to ensure accuracy and completeness.
- Ensure compliance with internal controls, company policies, and applicable regulatory requirements.
- Support internal and external audit activities by preparing documentation and responding to audit requests.
- Identify and recommend opportunities to improve the Order-to-Cash (O2C) process through standardization, automation, and continuous improvement initiatives.
- Resolve complex Accounts Receivable issues and provide guidance or knowledge-sharing support to team members when needed.
Qualifications:
- Bachelor's degree in Accountancy, Finance, or a related field.
- 3–4 years of relevant Accounts Receivable experience, preferably within a shared services center, global business services environment, or multinational organization.
- Strong understanding of end-to-end Order-to-Cash (O2C) processes and Accounts Receivable operations.
- Experience working with ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
- Advanced Microsoft Excel skills with the ability to analyze and manage large datasets.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Effective communication, stakeholder management, and negotiation skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- CPA license or equivalent professional qualification is an advantage.
- Experience in intercompany receivables, trade collections, revenue recognition, or related AR functions is a plus.
- Familiarity with AR automation tools and reporting platforms such as Power BI or Tableau is an advantage.
