Accounts Receivable Specialist (Work from Home Set Up)

Keep collections and billing operations accurate, organized, and moving forward. This role is perfect for detail-oriented finance professionals who are confident handling payments, resolving account issues, and managing high-volume follow-ups.

Responsibilities

• Conduct daily outbound calls and follow-ups on overdue accounts, disputes, and failed payments.
• Resolve failed payments and autopayment issues in coordination with the Client Experience Team.
• Classify accounts accurately as current or non-current and maintain daily AR records.
• Document calls, disputes handled, amounts collected, and daily collection results.
• Perform data entry and maintain accurate transaction records in Google Sheets and QuickBooks Online.
• Clean up outstanding AR entries and resolve billing or reconciliation discrepancies.
• Post bank transfers, checks, online payments, and credit card payments to the correct customer accounts.
• Reconcile payments and billing records with QuickBooks Online.
• Generate and issue scheduled and off-cycle invoices accurately and on time.
• Prepare and submit daily reconciled AR reports.
• Support the transition to GHL and take on expanded Billing and Collections responsibilities as operations scale.
  
  

Requirements

• Experience in accounts receivable, collections, billing, or a similar finance operations role.
• Proven experience handling high-volume outbound follow-ups and payment resolutions.
• Proficiency in QuickBooks Online Advanced; familiarity with GHL is a strong plus.
• Strong spreadsheet skills with the ability to work quickly and accurately in Google Sheets.
• Excellent attention to detail and accuracy when handling financial records and transactions.
• Highly independent, proactive, and solution-oriented.
• Strong communication and collaboration skills.
• Coachable and open to feedback and process improvements.
• Reliable equipment and a fully operational work setup from day one.