Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.
We are currently looking for an Accounting Associate who will be working with Connext's Client in the United States of America.
What's in it for you
- Competitive compensation
- Perfect Attendance Bonus
- Life insurance
- HMO Insurance
- Great company culture
- 25% Night Differential
- Annual Increase
What is the job
The Accounting Associate is responsible in managing customer invoicing, collections, cash applications, and account reconciliation. The role ensures accurate records, timely collections, and strong relationships with customers across domestic and export markets.
Responsibilities:
- Generate and distribute customer invoices accurately and timely.
- Apply customer payments including ACH, wire transfers, checks, and credit card payments.
- Monitor customer aging reports and proactively follow up on overdue balances.
- Maintain regular communication with customers regarding outstanding invoices, deductions, and short payments.
- Coordinate collection efforts while maintaining positive customer relationships.
- Assist in establishing and maintaining customer credit files and payment terms.
- Reconcile invoices against shipping documents, bills of lading, air waybills, and export documentation.
- Investigate invoice discrepancies related to pricing, freight, product weights, shortages, or returns.
- Work closely with sales, logistics, and processing teams to resolve billing issues quickly.
- Ensure sales tax, freight, and customer-specific billing requirements are properly applied.
- Post daily customer payments and reconcile deposits.
- Maintain accurate AR records within ERP/accounting systems.
- Prepare weekly aging summaries and collection status reports.
- Support month-end close activities including reconciliations and reporting.
- Assist with audit requests and documentation retrieval.
- Serve as a point of contact for customer billing inquiries and communicate with internal departments, distributors, and export customers.
Qualifications
- Minimum of two (2) years of accounts receivable, billing, or accounting experience.
- Experience in Microsoft Excel and ERP/accounting systems.
- Demonstrates strong numerical and reconciliation skills.
- Demonstrates strong attention to detail and organizational skills.
- Shows ability to prioritize tasks, manage multiple deadlines, and work independently.
- Demonstrates strong customer service skills and ability to work collaboratively within a team.
- Clear and coherent both written and verbal communication skills in English.
