Accounts Receivable Specialist

We are looking for an Accounts Receivable Collections Specialist who will be responsible for managing customer receivables, following up on outstanding balances, and ensuring timely payment resolution. This role requires strong communication skills, attention to detail, and the ability to manage multiple customer accounts while maintaining accurate records.

What You'll Do

• Contact customers via phone and email to follow up on outstanding receivables, including overdue and current balances.

• Manage past-due accounts and coordinate payment timelines with customers.

• Review customer account details, balances, and payment history using ERP systems.

• Identify billing discrepancies and support resolution of payment issues.

• Maintain accurate documentation of collection activities and customer communications.

• Escalate unresolved payment concerns when necessary.

• Monitor account aging and support collections performance reporting.

• Ensure accurate record-keeping and updates within the ERP system.

• Maintain professional and effective communication to achieve successful collection outcomes.

What We're Looking For

• High school diploma or equivalent required.

• At least 2 years of experience in accounts receivable, collections, or related finance roles.

• Experience handling customer follow-ups through phone and email for payment resolution.

• Strong attention to detail and organizational skills.

• Ability to manage multiple accounts and follow up consistently.

• Comfortable working independently in a fast-paced environment.

• Strong written and verbal English communication skills.

Work Schedule

9:00 PM – 6:00 AM PHT, Monday - Friday

Location

2nd and 3rd Floors of the HAI Global Building

Pryce Business Park, J.P. Laurel Ave., Bajada

Davao City