Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.
About the Role
We are looking for an experienced AR Collections Specialist (Accounts Receivable Reviewer & Collections Specialist) responsible for supporting the financial health of our client by reviewing AR activity, monitoring aging schedules, and managing the complete collections lifecycle.
This role ensures timely cash application, accurate recurring billing, effective collections management, and consistent reconciliation. The ideal candidate has strong analytical skills, excellent communication abilities, and hands-on experience with Acumatica ERP.
You will play a key role in maintaining cash flow accuracy, supporting month-end close processes, and collaborating with cross-functional teams to resolve payment or billing discrepancies.
Key Responsibilities
- Monitor AR Aging and dashboards to identify delinquent or at-risk accounts.
- Manage the full collections process, including reminders, escalations, and follow-ups.
- Document all collection activities in Acumatica or PSA/ticketing systems.
- Review posted invoices for accuracy before initiating collections.
- Process ACH, wire, credit card, and other payment transactions.
- Research and resolve unapplied payments, short-pays, credits, and discrepancies.
- Support monthly recurring billing, prorations, renewals, and contract adjustments.
- Perform weekly AR reconciliations and ensure alignment with the General Ledger.
- Prepare AR summaries, delinquency reports, and collection-status updates.
- Collaborate with Sales and Account Management to resolve billing and payment disputes.
Qualifications
- Bachelor's degree in Accounting, Finance, Business, or related field.
- Minimum of three (3) years of experience in Accounts Receivable or Collections.
- Stable employment history.
- experience with Acumatica ERP (AR module, dashboards, payment processing).
- Proficiency with Microsoft Excel (lookup formulas, pivot tables, reconciliation tools).
- Strong accuracy, analytical thinking, and attention to detail.
- Customer-service-oriented with the ability to handle payment concerns professionally.
- Clear and coherent written and verbal communication skills in English.
Schedule:
10PM 7AM PHT
