Accounts Receivable Specialist (Cash Applications & NetSuite experience)

Position Summary

We are seeking an experienced Accounts Receivable Specialist with a strong background in cash applications, account reconciliations, and customer account management. The ideal candidate is highly detail-oriented, proactive, and possesses strong communication skills to effectively collaborate with internal teams and external clients. Experience using NetSuite is strongly preferred.

This role requires someone who can manage a high volume of transactions accurately while maintaining timely communication and follow-through on outstanding items and discrepancies.

Key Responsibilities

● Process daily cash applications accurately and in a timely manner

● Perform account reconciliations and resolve discrepancies independently

● Research unapplied cash, short payments, deductions, and payment variances

● Monitor aging reports and assist with account clean-up activities

● Maintain accurate customer account records within NetSuite and related systems

● Communicate professionally with clients regarding payment issues, remittance details, and account inquiries

● Collaborate with internal departments to resolve billing or payment discrepancies

● Provide timely updates and follow-up on open issues and assigned tasks

● Assist with month-end close activities related to accounts receivable

● Support continuous process improvements and documentation updates

Qualifications

● 3+ years of experience in Accounts Receivable, Cash Applications, or related accounting functions

● Strong experience with account reconciliations and discrepancy resolution

● NetSuite experience preferred

● Intermediate Excel skills required

● Excellent written and verbal communication skills

● Strong organizational skills with the ability to manage multiple priorities

● High attention to detail and accuracy

● Ability to work independently and collaboratively in a fast-paced environment

● Experience handling high-volume transactional work preferred

Preferred Skills

● Experience with AR aging and bank matching/reconciliations

● Ability to identify process gaps and recommend improvements

● Strong responsiveness and follow-through in communication with clients and internal stakeholders

Key Success Factors

● Accuracy and timeliness in cash posting and reconciliations

● Strong communication and responsiveness

● Ability to proactively resolve issues and escalate concerns appropriately

● Dependability, accountability, and teamwork