Employment Type: Full-time
Location: Remote/Onsite
Working Hours: U.S. Central Time (CST)
About Us
Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.
We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.
Role Overview
The Accounts Receivable Specialist is responsible for managing and monitoring incoming payments, resident account balances, and receivable activity across a portfolio of multifamily properties. This role helps ensure accurate billing, timely collections, proper posting of payments, and strong financial reporting while supporting on-site teams and maintaining excellent customer service with residents and internal stakeholders.
Key Responsibilities
- Process and post resident payments, including rent, fees, deposits, and other charges, accurately and in a timely manner.
- Monitor accounts receivable aging and follow up on past-due balances.
- Reconcile resident ledgers and investigate account discrepancies, unapplied payments, charge errors, and balance disputes.
- Coordinate with property managers, leasing staff, and regional teams to resolve billing and collection issues.
- Prepare and distribute notices related to delinquent accounts in accordance with company policy and applicable regulations.
- Support move-in, move-out, and deposit accounting processes as they relate to resident balances.
- Review NSF payments, chargebacks, payment plans, and write-off requests.
- Maintain accurate records of collections activity, payment arrangements, and account adjustments.
- Assist with monthly close by reconciling receivable balances and preparing related reports.
- Ensure compliance with company policies, lease terms, fair housing considerations, and applicable state and local requirements.
- Respond to resident and internal inquiries regarding balances, payment history, and account status.
- Work with accounting leadership and operations teams to improve receivable processes and reduce delinquency.
Required Qualifications
- High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance, or business preferred.
- 2+ years of accounts receivable, property accounting, or related experience preferred.
- Multifamily property management experience preferred.
- Experience with property management and accounting software such as Yardi, RealPage, Entrata, or similar platforms preferred.
- Strong understanding of accounts receivable principles, reconciliations, and collections processes.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Strong attention to detail, organization, and accuracy.
- Ability to manage multiple properties, deadlines, and competing priorities.
- Excellent written and verbal communication skills.
- Ability to handle sensitive financial information with professionalism and confidentiality.
Benefits
- Competitive compensation package.
- Paid time off.
- Opportunities for professional growth and career advancement.
- A collaborative, innovative, and high-performance work environment.
