The Accounts Receivable Specialist is responsible for the resolution of any unapplied transactions, reconciling invoices and payments on a timely basis. They focus on the collection of payments from delinquent accounts and ensure timely resolution of customer billing issues.
Responsibilities
- Document all follow-up information and correspondence in the credit and collection efforts, preparing aging reports and maintaining current status on all AR open accounts.
- Investigate delinquent accounts and contact customers to collect payment as expeditiously as possible.
- Monitor expected customer payment dates and make allowanced with management approval and further examination of customer payment plans, history and credit line.
- Verify discrepancies and resolve any billing issues; perform account reconciliations.
- Work collaboratively with accounts payable and other accounting staff to ensure accuracy in financial transactions.
- Summarize receivables by maintaining company accounts, verifying totals and preparing assigned reports for distribution to Firm leadership.
- Monitor accounts to identify trends and outstanding receivables.
- Work with the finance and accounting team to develop strategies maximizing efficiency and effectiveness of AR policies and procedures.
- Assist in the implementation of new financial systems and processes.
People Management/Relationships
- Take initiative to be a team player (seeks out opportunities to help others)
- Develop loyalty and trust with team.
- Proactively and effectively communicate information regarding status issues to team members.
- Hold self-accountable for assigned work; seek continuous feedback to learn and develop in role; open to new ideas and suggestions.
Required Skills
- Excellent organization skills and strong attention to detail
- Multitasker with the ability to prioritize work accordingly.
- Excellent verbal and written communication skills with strong client service focus
- Strong analytical and interpersonal skills
- Ability to work autonomously under the pressure of tight deadlines and multiple priorities.
- Naviga Advertising or similar tool experience
Education, Experience and Certifications
- Bachelor's degree in accounting or related field preferred, High School Diploma or equivalent required
- 2+ years experience in an accounting role with a focus on accounts receivables/billing preferred, solid understanding of debits and credits.
- Excellent customer service skills with strong written and verbal communication skills
- Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint); ability to manage spreadsheets with large sets of data.
- Conscientious about timeliness of assignments and quality/accuracy of work produced.
- Open to new challenges, solution-oriented and willingness to
