About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.com
Role purpose
Manage client accounts and debt recovery across tertiary, secondary, ELICOS, VET and foundation sectors, working closely with IDP overseas offices. Handle client queries, monitor aging reports, support invoicing, and ensure accurate financial and client records while maintaining high service and quality standards.
Work location:
Quezon City, Manila
Key Responsibilities
- Liaise with clients and overseas offices to resolve account and debt-related queries
- Monitor aging reports, collections, and debt recovery activities
- Support invoicing, billing, and reporting processes
- Ensure accuracy of client data in finance systems
- Assist with dispute resolution and ensure client agreement compliance
Required Experience & Skills
- Accounts receivable and debt collection experience
- Experience with financial accounting systems (A/R module)
- Strong communication, analytical, and problem-solving skills
- Proficiency in MS Word, Excel, and Outlook
- Ability to manage deadlines and work collaboratively
Desirable
- Oracle EBS experience
- Billing platform experience
Role purpose
To provide invoicing and debt recovery to IDP to enable the company to collect outstanding debts and ensure efficient operation of all IDP invoicing and accounts receivable processes, including ensuring timely and accurate invoicing and proactive collection activities.Work location:
Quezon City, Manila
Be part of our story, as we support you to create meaningful and rewarding experiences, grow your career with purpose, and celebrate as a global team.
If you identify as a member of an underrepresented community, we encourage you to apply, even if you feel you do not meet all the criteria, but have relevant skills, experience and capability that will enhance the role. At IDP, you can be yourself, be seen, heard, valued, and celebrated every day for your meaningful contributions. If you require any adjustments, let us know.
