Accounts Receivable Officer - AR Focused (Willing to Relocate to Pampanga)

We're Hiring: Accounts Receivable Officer - AR Focused

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!

We are currently on the lookout for an Accounts Receivable Officer - AR Focused to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

**Exclusive PHP 20,000 sign-on bonus and PHP 15,000 relocation allowance (terms apply)**

Role: Accounts Receivable Officer - AR Focused

Work Arrangement: Work From Office

Location: Philippines - Pampanga

Relocation: Applicants must be willing to relocate to Pampanga

Schedule: Morning shift

Job description:

Payment Allocation

• Accurately allocate customer payments based on remittance advice and supporting documentation.
• Investigate and resolve unidentified or misallocated payments.
• Ensure all receipts are processed within agreed service levels.
• Liaise with customers to obtain remittance advice when required.
• Maintain accurate records of payment allocations and adjustments.

Accounts Receivable Reconciliation

• Reconcile customer accounts to ensure balances are accurate and up to date.
• Investigate and resolve account discrepancies, short payments, overpayments, and unapplied payments.
• Monitor aged receivables and identify accounts requiring follow-up.
• Prepare account reconciliations and statements upon request.
• Maintain the integrity of customer account records.

Customer Enquiries

• Respond to customer enquiries relating to invoices, payments, account balances, statements, account restrictions, and account maintenance.
• Provide timely and professional support through email.
• Investigate disputed charges and forward with internal departments to resolve issues.
• Escalate complex matters where appropriate.

Bank Reconciliation

• Perform daily bank reconciliations across multiple bank accounts.
• Investigate and clear unreconciled transactions promptly.
• Ensure all receipts, reversals, and adjustments are accurately recorded.
• Work closely with Finance to resolve banking discrepancies.
• Maintain accurate records and supporting documentation.

Customer Account Setup and Maintenance

• Review and validate new customer account applications.
• Verify supporting documentation, including ABN registrations, company details, and credit information.
• Ensure all customer setup requirements are met before account activation.
• Update and maintain customer master data.
• Process account amendments, consolidations, closures, and restrictions as required.

Credit Control Support

• Monitor customer payment performance and ageing of accounts receivable.
• Follow up overdue accounts through reminders, collection activities, and customer communication.
• Assist with account restrictions, payment arrangements, and escalations.
• Support the preparation of accounts for legal collection or bad debt review where required.
• Maintain detailed records of collection activities and customer correspondence.

Qualifications and requirements:

• Proven 2+ years of experience in accounts receivable.
• Strong experience managing accounts receivables processes.
• Bachelor's degree in Finance, Accounting, or related field.
• Knowledge of accounting principles and practices.

Software:

• Proficient in accounting software.
• Proficient in Microsoft Excel.

Personality Match/ Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on accuracy.

Perks & Benefits:

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**