Join Our Team!
We are looking for an
Accounts Receivable Generalist to support the accurate management, reconciliation, and maintenance of accounts receivable records, lease administration, and tenant billing processes within a dynamic property management environment.
This role is responsible for reviewing and reconciling resident and tenant accounts, ensuring accurate billing adjustments, maintaining escrow accounting, reconciling security deposit General Ledger accounts, and validating lease information within Yardi. The position plays a key role in maintaining financial accuracy, supporting operational efficiency, auditing tenant ledgers, resolving account discrepancies, and collaborating with internal stakeholders to ensure all lease and receivable data is current, accurate, and aligned with approved documentation.
What Is Your Mission
You will provide exceptional service to our partner brands by:
- Reviewing, monitoring, and reconciling resident and tenant accounts to ensure accuracy and completeness
- Investigating and resolving payment discrepancies, billing issues, charges, and account adjustments in a timely manner
- Reconciling security deposit General Ledger accounts, bank statements, and tenant ledgers to maintain accurate financial records
- Performing monthly escrow accounting and ensuring all related accounts remain current and properly maintained
- Collaborating with internal departments to resolve billing, payment, and account-related issues efficiently
- Reviewing and processing new lease agreements and lease renewals with a high level of accuracy
- Verifying lease details against approved lease abstracts and fully executed lease agreements
- Ensuring all lease information is accurately entered and reflected in Yardi prior to lease commencement
- Auditing tenant ledgers to validate billing accuracy and confirm all adjustments have been properly completed
- Identifying and resolving discrepancies between lease documentation and Yardi records
- Maintaining the accuracy, integrity, and completeness of accounts receivable data and financial records
- Supporting overall billing accuracy, lease administration, and operational efficiency through proactive account management
Requirements
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
- Minimum of 2 years of Accounts Receivable experience, preferably within property management or the real estate industry
- Demonstrated experience reconciling accounts receivable records, tenant accounts, bank statements, and General Ledger accounts
- Experience processing and reviewing lease agreements, lease renewals, and related lease documentation
- Proficiency in Yardi is highly preferred
- Strong knowledge of billing processes, account reconciliation, and escrow accounting
Skills & Competencies
- Strong written and verbal communication skills
- Excellent interpersonal skills with the ability to collaborate effectively across departments
- Exceptional attention to detail and organizational skills
- Strong analytical and problem-solving abilities
- Ability to manage multiple priorities while meeting deadlines
- Ability to work independently and collaboratively in a team environment
- High level of accuracy and commitment to maintaining financial integrity
- Ability to perform effectively in a fast-paced, deadline-driven environment
- Consistent employment history, ideally demonstrating 2 to 4 years of tenure with previous employers
Benefits
Perks you will experience in iSupport:
- Free lunch meal, fruits, snacks, and drinks (If you are in an onsite shift)
- Onsite gym with a free professional instructor
- Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
- Weekly engagement activities with prizes that are up to 3,000 PHP
- Free upskilling academy to improve your performance and skillset
- State-of-the-art facilities from toilets to your workstation
- Amenities such as sleeping quarters, game area, chat room, shower room
