Accounts Receivable Assistant

Essential duties

Billing System Management

• Maintain and update the billing system, ensuring accurate and up-to- date information

• Sync data with accounting software to facilitate seamless financial transactions

Invoicing and Documentation

• Oversee generation of invoices, credit notes, and account statements.

• Ensure accuracy and timeliness in posting payments and maintaining billing records.

• Review documentation prepared by junior associates.

Reconciliation and Month End Reporting

• Maintain accounts receivable records to ensure ageing is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared

• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger

• Monitor and collect accounts receivable by contacting clients via telephone and email

• Prepare analytical and ratio analyses relevant to A/R, so management can gain a better understanding of how collection efforts are progressing

• Support other accounting and finance team members

• Provide support for the month-end process, ensuring all tasks are completed accurately and on time

Customer Relationships (external and internal)

Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.

Query Resolution

Ensure all billing and debt related queries are resolved in an efficient and professional manner which will conclude with timely payment of the invoices involved. Where there are possible enquiries, the customer is to be informed. Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved

and contacting the customer. All queries to be resolved within agreed SLA's.

Qualifications

Bachelor's degree in Finance, Accounting, or related field.

• Minimum 4–5 years of experience in Accounts Receivable

• Strong knowledge of AR processes, billing systems, and compliance regulations.

• Proficiency in Microsoft Excel and accounting systems (e.g., Xero, SAP, Oracle, Cin7).

• Excellent analytical, problem-solving, and organizational skills.

• Strong communication and interpersonal skills, with ability to manage client and stakeholder relationships.

• High level of accuracy, integrity, and confidentiality in financial reporting.