Accounts Receivable and Collections Specialist

In this role, you play a key role in maintaining accurate records, resolving disputes, and collecting

outstanding balances while collaborating across departments to identify and eliminate process

roadblocks. The ideal candidate brings initiative, professional polish, and a desire to go beyond task completion—contributing to continuous improvement in how we manage and automate accounts receivable.

Key Responsibilities

▪ Proactively follow up on outstanding invoices to ensure timely payment.

▪ Accurately track, record, and update payment statuses, addressing any discrepancies.

▪ Prepare and send out account statements, collection letters, and payment reminders.

▪ Escalate high-risk or unresolved accounts in accordance with company policies.

▪ Communicate with internal teams and customers to resolve collections.

▪ Assist in streamlining the accounts receivable process by identifying areas for performance

improvement

Qualifications

Experience / Requirements

▪ Associate degree or bachelor's degree in finance, accounting, or related field preferred.

▪ 1-2 years of accounts receivable experience in a high-volume environment.

▪ Proficiency in Microsoft Office and experience with accounting software (Microsoft

Dynamics) a plus.

▪ High level of accuracy and attention to detail.

▪ Experience in the transportation industry is a plus.

▪ Experience working with various electronic portals.

Strong collectors, with the ability to solve their own disputes, meaning doing their own check

research, account reconciliation, working with billing to solve root cause, working with sales,

ownership of their portfolio end to end. They will be collecting in Salesforce, documenting

disputes, PTP, sending aging's, etc.