We're looking for a proactive and detail-oriented Accounts Receivable Analyst to support our fast-paced finance operations. In this role, you'll own day-to-day AR operations, ensuring timely and accurate invoicing, assisting in cash applications, managing customer communications related to receivables, and driving improvements in AR reporting. You'll partner cross-functionally with Sales, Success, and Finance teams to support revenue collection and enhance customer experience. This is an excellent opportunity to join a collaborative, data-driven collections team focused on operational excellence and customer success.
Responsibilities:
Monitor and manage accounts receivable aging; identify and escalate delinquent accounts
Communicate with customers regarding outstanding balances, payment arrangements, and general AR inquiries
Collaborate with Sales, Support, Success, and third-party partners to address and resolve customer AR issues
Maintain accurate AR records, including payment methods, billing contacts, and account details
Follow revenue assurance procedures and ensure customer arrangements are properly documented and monitored
Support month-end close activities, including AR account reconciliations and accrual preparation
Generate and analyze AR reports, including aging summaries and collection performance metrics
Ensure consistent application of AR and revenue policies in compliance with internal controls
Contribute to continuous improvement initiatives in AR processes and system workflows
Participate in cross-functional projects and ad hoc initiatives to support finance and business objectives
Qualifications:
4-year course bachelor's degree
At least 2 years of experience in a similar role
Strong knowledge of Excel and comfortable creating and reviewing spreadsheets
Familiar with QuickBooks, Workday, Stripe, or Salesforce CPQ is preferred
Experience in software products and SaaS preferred
Experience with software migration is a plus
Self-starter, able to identify problem areas and brainstorm and present recommended solutions
Exceptional organizational, time management, and prioritization skills
Detail-oriented with the ability to work effectively under time constraints and deadlines
Strong team-player skills, establishing an atmosphere of teamwork and accountability
Excellent oral and written communication skills with a focus on customer support
Work Arrangement
Work from home set up after onsite training in One Ayala, Makati City.
