Accounts Receivable Analyst

Job Title: Accounts Receivable & Credit Analyst

Industry: Fashion & Apparel

Location: Philippines (Remote)

Employment Type: Full-time, Renewable Contract

Working Hours: Monday to Friday, 8:30 AM – 5:00 PM EST

About EVLV

EVLV (short for Evolve) is a North America-based talent acquisition firm headquartered in Montreal, Canada. We connect top talent with leading organizations across many industries, with a focus on technology and consumer goods.

About Our Client

EVLV is partnering with a Toronto-based consumer goods company with a global presence that is seeking an Accounts Receivable & Credit Analyst to join its corporate accounting team.

About the Role

A well-established company in the fashion industry is looking for an experienced Accounts Receivable & Credit Analyst to join our Credit team.

Reporting directly to the Credit Manager, the successful candidate will play an important role in managing customer accounts, supporting accounts receivable while maintaining strong customer relationships.

Key Responsibilities

• Manage the full-cycle accounts receivable process, including monitoring customer accounts, collections, reconciliations, and follow-up on payments.
• Monitor AR aging reports, identify overdue accounts, and prioritize collections.
• Contact customers by telephone and email regarding outstanding balances, payment arrangements, and account inquiries.
• Maintain accurate and up-to-date records of all customer communication.
• Investigate and reconcile customer claims, deductions, discounts, short payments, returns, and account discrepancies.
• Prepare and process credit notes in accordance with company policies and procedures
• Process deposits and cash applications, ensuring accurate application.
• Prepare and process credit card payments and follow up with customers to obtain a credit card before shipment when required.
• Release customer orders based on account status, payment history, credit availability, and established company policies.
• Provide recommendations regarding changes to existing credit limit & terms when appropriate.
• Identify potential credit and collection risks and bring concerns to the attention of the Credit Manager.
• Collaborate with Customer Service and Shipping to resolve account issues and facilitate order releases.
• Perform other related accounts receivable and credit duties as required.

Qualifications:

• 3+ years of full-cycle accounts receivable experience, including hands-on collection experience.
• General knowledge of accounts receivable, credit, and collection practices.
• Strong verbal and written communication skills, with the ability to communicate professionally and confidently with customers by phone and email.
• Strong problem-solving, analytical, and negotiation skills
• Excellent attention to detail and accuracy.
• Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to work independently while also contributing effectively as part of a team.
• Strong customer service skills and a professional, courteous manner.
• Strong computer skills (Microsoft Excel) and the ability to learn and work with accounting/ERP systems

Valuable Assets:

• Experience with credit card processing and merchant payment systems.
• Previous experience in the fashion or apparel industry.
• Experience with Momentis software.