To manage and support end-to-end Accounts Payable processes including invoice processing, goods receipting, vendor payments, and expense reimbursements. The role requires strong process knowledge, attention to detail, and a commitment to compliance and service excellence in a pharmaceutical environment using SAP and related tools.
Core Responsibilities
- Execute invoice entry, purchase order matching, and goods receipting using SAP.
- Perform three-way match and ensure accurate vendor payment processing.
- Validate and process employee expense claims using ZENO.
- Perform payment reconciliations and resolve discrepancies using Blackline.
- Ensure timely task completion in line with defined Service Level Agreements (SLAs).
- Maintain high levels of accuracy, data quality, and compliance in all transactions.
- Respond to internal and external queries with a focus on customer satisfaction.
- Document and review process changes to improve quality and efficiency.
- Conduct root cause analysis (RCA) on errors and contribute to Corrective and Preventive Actions (CAPA) and FMEA.
- Participate in process improvement initiatives and automation projects.
- Maintain and update SOPs and knowledge management databases.
- Support internal and external audits with complete and accurate documentation.
- Mentor and support team members through knowledge sharing and training sessions.
- Participate in cross-training, refresher training, and peer reviews.
- Ensure compliance with pharmaceutical finance standards and internal controls.
Knowledge, Skills and Abilities
- Strong understanding of Accounts Payable processes and financial documentation.
- Experience in pharmaceutical industry operations and compliance requirements.
- Proficiency in SAP ERP, ZENO, Blackline, and workflow platforms.
- Strong analytical and problem-solving skills, including RCA and CAPA preparation.
- Ability to manage workload independently and meet SLA targets.
- Effective communication and stakeholder coordination skills.
- Commitment to delivering high-quality service and continuous improvement.
- Passion for learning, collaboration, and process excellence.
Education and Work Experience Requirements
- Bachelor's or Postgraduate degree in Finance, Accounting, or Science.
- 2–6 years of experience in Accounts Payable operations, preferably in the pharmaceutical industry.
