Accounts Payable (AP) Specialist - Claims Operations
Focus: Commercial Auto / Transportation Claims
Overview
The AP Specialist will support the claims operations team by processing financial transactions related to insurance claims, including vendor payments and reserve updates. This is a highly administrative role requiring precision, accuracy, and strong attention to detail within a fast-paced claims environment.
Key Responsibilities- Process vendor payments related to claims (medical providers, repair shops, legal vendors, etc.)
- Update and maintain claim reserves in the claims management system
- Ensure accuracy of financial transactions tied to claims files
- Review invoices and supporting documentation for compliance and proper coding
- Coordinate with claims examiners, adjusters, and vendors to resolve discrepancies
- Maintain organized documentation and audit-ready records
- Assist with monthly reporting and financial reconciliation of claims activity
- Monitor and follow up on outstanding payments and approvals
- Adhere to internal controls, compliance, and regulatory requirements
Required Qualifications- 1-3+ years of Accounts Payable, Claims Support, or Insurance Operations experience
- Strong data entry accuracy and attention to detail
- Experience working with financial transactions, invoices, or payment processing
- Ability to manage high-volume, repetitive tasks with consistency
- Proficiency in Excel and financial/claims systems
- Strong communication skills for internal coordination and vendor follow-up
Preferred Experience- Insurance or TPA environment (especially commercial auto or casualty claims)
- Exposure to:
- Claims systems (Guidewire, Origami, etc.)
- Reserve setting or claims financial workflows
- Understanding of claims lifecycle and vendor payment process
