Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.
Overview
Join Gallagher - A Global Leader in Insurance, Risk Management and Consulting
Are you ready to take your career to the next level with a company that values innovation, collaboration and professional growth Gallagher is a global leader in insurance broking, risk management, and consulting, with over 71,000 employees across 130 countries. We combine global reach with local expertise, and our commitment to being a socially responsible and ethical organisation is expressed through our Shared Values,
The Gallagher Way.
About The Role
As an Accounts Manager, you will be responsible for building strong client relationships, ensuring at least 95% account retention, and driving business growth. This includes managing client needs, coordinating claims and endorsements, delivering accurate reports, and promoting the Gallagher brand. You will also identify new business opportunities, oversee administrative tasks, ensure compliance, and collaborate with internal teams to develop strategies that align with company objectives.
Key Responsibilities
Prospect and Client Success Engagement
- Build and maintain strong relationships with providers and clients, ensuring at least 95% account retention and promoting the Gallagher brand.
- Conduct professional negotiations, presentations, and reporting to clients and insurers, ensuring accuracy and alignment with company standards.
- Provide timely coordination for claims approvals, endorsements, service requests, and regular reporting, while ensuring seamless transitions for newly acquired clients.
- Identify new business opportunities, anticipate client needs, and deliver responsive proposals supported by benchmarking and utilisation analyses.
- Ensure smooth collaboration with team members for account management, timely collection of commissions, and regular updates to Gallagher's production reporting platform.
- Participate in industry events, research potential customers, and contribute to business development initiatives to enhance market presence and client satisfaction.
Administration
- Deliver accurate information to partners for efficient service delivery and ensure timely follow-ups on endorsements, billings, and proposals.
- Handle client inquiries, coordinate with insurers, and ensure compliance with regulatory mandates, including KYC, Data Privacy Act, and AMLA requirements.
- Present strategies, budgets, and sales reports to management, while maintaining proper documentation in shared drives for institutional memory.
- Collaborate with technical and marketing teams to develop business strategies, source new opportunities, and improve business approaches through market analysis.
Client Success Indicators
- Achieve sales targets, ensure profitability, and strengthen client relationships to enhance Gallagher's market presence.
What We're Looking For
- Bachelor's degree in Business/Management/Marketing or any related field
- 5-up years of Insurance Brokerage experience
- Strong communication and interpersonal skills
- Good project and time management skills
- Knowledge of business and management principles
- Organized, detail-oriented, and able to multitask
- Team player with a high level of professionalism and integrity
What's On Offer
At Gallagher, we believe in empowering our people to thrive both professionally and personally. Here's what you can look forward to:
- Competitive Pay: Be rewarded for your hard work with a competitive salary
- Performance-Based Bonus/Incentives: Celebrate your achievements with performance-based rewards
- Company Paid Leaves: Enjoy time off to recharge and focus on what matters most
- Medical & Life Insurances: Comprehensive coverage for you and your dependents
- Bereavement and Burial Assistance: Support during difficult times
- Retirement Benefits: Plan for your future with our retirement benefits
Ready to Apply Take the next step in your career and join a company that invests in your success. Apply now Gallagher Careers
Important Information:
Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or an external third-party provider.
Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration. 
