We're Hiring: Accounting Training Specialist
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for an Accounting Training Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Accounting Training Specialist
Work Arrangement: Work From Office
Location: Philippines - Pampanga (Angeles)
Schedule: Morning/Mid/Night shift
Job description:
Key Responsibilities
2.1 AU and US Accounting Training Delivery
- Facilitate accounting training sessions for learners supporting Australian and United States accounting processes.
- Explain accounting concepts, workflows, documentation requirements, and common client expectations in a clear and practical way.
- Use relevant examples, case scenarios, practice activities, and walkthroughs to help learners apply accounting knowledge to real work situations.
- Support learners in understanding bookkeeping, accounts payable, accounts receivable, reconciliations, reporting support, and accounting process fundamentals.
- Monitor learner participation, understanding, completion status, and training-related concerns.
2.2 Accounting Content Creation and Knowledge Base Development
- Create and update accounting training content such as slide decks, facilitator guides, learner handouts, job aids, quick reference guides, practice files, assessments, and knowledge checks.
- Develop accounting knowledge base articles, FAQs, process guides, and troubleshooting references for learners and internal support teams.
- Convert accounting processes, SME inputs, client expectations, and system procedures into clear, structured, and learner-friendly materials.
- Review and maintain accounting content for accuracy, clarity, consistency, and alignment with approved training standards.
- Organize and maintain accounting training files, templates, reference materials, and knowledge base resources for easy access and future updates.
2.3 Xero and QuickBooks Training Support
- Deliver system-focused training and walkthroughs for intermediate Xero and QuickBooks workflows.
- Explain common system tasks such as invoice processing, bills, bank feeds, reconciliations, chart of accounts navigation, basic reporting, and transaction review.
- Create practical demonstrations, exercises, and reference guides to help learners build confidence using Xero and QuickBooks.
- Capture common learner questions and system challenges to improve future training materials and knowledge base articles.
- Coordinate with subject matter experts when accounting or system-specific scenarios require validation.
2.4 Schedule Flexibility and Training Operations Support
- Support shifting schedules as required by training demand, client needs, and AU or US time zone requirements.
- Coordinate training schedules, reminders, participant lists, training links, materials, and session setup.
- Prepare training reports, attendance updates, completion trackers, learner progress summaries, and follow-up communication.
- Support learner follow-ups, completion tracking, attendance concerns, and training inquiries.
2.5 Reports, Research, and Training Documentation
- Prepare training reports, attendance updates, completion trackers, summaries, and daily training reports.
- Conduct basic research to support training delivery, material updates, and learner discussions.
- Maintain accurate records for attendance, completion, learner progress, feedback, meeting notes, and action items.
- Prepare and share training updates, meeting notes, and follow-up communication when required.
2.6 Other Training Support, Coordination, and Continuous Improvement Responsibilities
- Support ad hoc training tasks, L&D initiatives, and other team priorities.
- Coordinate schedules, reminders, participant lists, training links, materials, and session setup.
- Assist with SOP updates, process documentation, trackers, shared files, and reference materials.
- Support learner follow-ups, completion tracking, attendance concerns, and training inquiries.
- Collect feedback, note common questions, and share improvement suggestions with the L&D Team.
- Maintain confidentiality and perform other training-related tasks as assigned.
Non-negotiable skills and requirements:
- Strong practical knowledge of accounting processes, with the ability to train learners supporting AU and US accounting functions.
- Intermediate working knowledge of Xero and QuickBooks, including common bookkeeping, reconciliation, invoicing, billing, and reporting workflows.
- Ability to explain accounting concepts clearly, practically, and in a way that supports learner confidence and accuracy.
- Strong content creation, documentation, knowledge base writing, and process simplification skills.
- Good facilitation, coaching, communication, and learner support skills.
- Flexible and dependable, with willingness to support shifting schedules based on AU, US, client, or business requirements.
- Professional, detail-oriented, organized, and able to handle confidential information appropriately.
Perks & Benefits:
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
