Accounting Supervisor (Generalist)

PURPOSE

The Accounting Supervisor is a generalist role in the Company that is capable of handling the full responsibility of either Accounts Payable or Accounts Receivable, depending on the business need and assignment. The core purpose of the role is to handle full coverage of the accounting function to ensure accurate and timely delivery of reports, compliance, and keen alignment with practical accounting standards. 

SCOPE OF WORK

Accounts Payable Focus

Accounts Payable 

1. Review and validate supporting documents such as purchase orders, delivery receipts, and service agreements. 
2. Ensure correct general ledger coding and cost allocation for all AP transactions. 
3. Monitor AP aging reports and ensure timely settlement of supplier invoices. 
4. Maintain up-to-date vendor master files and ensure compliance with documentation requirements.

Payments and Reconciliation  

1. Prepare weekly and monthly payment runs (check payments, online transfers, and other approved payment methods). 
2. Ensure proper documentation, internal controls, and authorization before releasing payments. 
3. Reconcile vendor statements and resolve discrepancies or disputed items. 
4. Support month-end closing by preparing AP accruals, aging analyses, and related schedules. 

Vendor & Stakeholder Management 

1. Serve as the primary point of contact for vendor inquiries and follow-ups on payment concerns and queries. 
2. Work closely with team handling procurement and Hotel Operations to resolve pricing, delivery, or service-related issues.
3. Communicate payment status to suppliers and ensure professional vendor relationships. 

ACCOUNTS RECEIVABLE FOCUS

Billing & Receivables Management 

1. Ensure billing accuracy by validating contracts, rooming lists, banquet/event charges, and supporting documents. 
2. Maintain AR aging reports and monitor outstanding balances across properties. 
3. Ensure timely and accurate posting of payments received through bank transfers, credit cards, mobile payments, and other channels. 
4. Prepare and reconcile daily revenue reports as needed.

Collections & Credit Control

1. Implement and maintain an effective collection process to ensure timely settlement of receivables. 
2. Follow up on overdue accounts and escalate high-risk or long-outstanding balances. 
3. Coordinate with the Sales team to align on client credit terms, credit applications, and payment agreements. 
4. Investigate and resolve billing disputes, chargebacks, short payments, and unapplied payments. 
5. Recommend accounts for write-off or legal escalation based on company guidelines. 

Stakeholder & Client Coordination

1. Work closely with Hotel Operations to verify guest folios, no-show charges, and disputed transactions. 
2. Coordinate with the Sales and Reservations teams on corporate bookings, contracted rates, and billing instructions 
3. Act as the primary point of contact for AR-related inquiries from clients or internal teams. 

Reconciliation & Month-End Closing 

1. Prepare monthly AR schedules, aging analyses, and collection reports. 
2. Reconcile lodging revenue, city ledger transactions, and other billing items with the PMS and accounting system. 
3. Support month-end closing by preparing accruals and ensuring proper cut-off and documentation. 
4. Assist in internal and external audit requests related to AR. 

CORE KEY RESULTS AREAS

Compliance & Controls 

1. Ensure compliance with internal policies, credit procedures, and financial controls. 
2. Maintain proper documentation for all billed transactions, adjustments, and credit notes. 
3. Ensure compliance with company policies, BIR regulations, and local statutory requirements. 
4. Support internal and external audits by providing required schedules, documentation, and explanations. 
5. Maintain strong internal controls over the AP and AR process and recommend improvements as needed.

QUALIFICATIONS

REQUIREMENTS

• Bachelor's degree in Accounting, Finance, or a related field. 
• At least 3–5 years of experience in both Accounts Payable and Accounts Receivable functions, ideally in hospitality, travel, or service-oriented industries. 
• A Certified Public Accountant (CPA) credential is an advantage 
• Experience supervising or mentoring junior finance staff is an advantage. 
• Strong understanding of accounting principles, internal controls, revenue recognition, and end-to-end AP/AR processes. 
• Familiarity with BIR regulations, including tax compliance requirements, withholding tax (2307), and documentation standards. 
• Proficiency in MS Excel and hotel-related accounting systems/PMS (e.g., SAP, Oracle, Opera, or similar). 
• Strong analytical and reconciliation skills, with high accuracy and attention to detail. 
• Ability to manage multiple deadlines across AP and AR cycles in a fast-paced, multi-property hotel environment. 
• Strong communication and stakeholder management skills, with the ability to coordinate effectively with vendors, clients, Operations, Sales, and Procurement teams. 
• High level of integrity, professionalism, and sound judgment in handling financial data.

FUNCTIONAL COMPETENCIES

• Expert level in Accounts Payable and Accounts Receivable Management 
• Expert level in Financial Reconciliation and Reporting 
• Advanced level in Internal Controls and Compliance (including BIR requirements) 
• Advanced level in Vendor and Client Account Management 
• Advanced level in Credit Control and Collections Management 
• Intermediate to Advanced level in Accounting Systems and PMS Platforms (e.g., SAP, Oracle, Opera) 
• Intermediate level in Process Improvement and Workflow Optimization