Accounting Operations Specialist (AP & AR)

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Early Applicant

Job Description

Key Responsibilities

Accounts Payable

Serve as the primary contact for all vendor invoice and payment processing.
Process vendor invoices accurately and timely, ensuring proper approvals and coding.
Prepare payment runs for review, including ACH, wire, and check payments.
Troubleshoot payment issues with vendors and internal teams.
Review employee T&E expense reports for policy compliance.
Ensure T&E expenses are properly synced and posted to the ERP.
Support onboarding and training of internal users on AP and expense systems.

Accounts Receivable

Serve as the primary contact for customer invoicing and collections support.
Generate and distribute customer invoices accurately and on time.
Perform daily cash application for all receipts from the prior business day.
Maintain accurate customer account balances and unapplied cash records.
Prepare and distribute weekly AR aging reports.
Support Swiss Madison's dispute resolution process for Phase 2 and Phase 3 disputes, coordinating with sales and operations teams.
Assist with customer account setup, credit documentation, and AR system training.

Operational Discipline & Support

Maintain clean documentation for AP and AR processes.
Escalate issues, variances, or unusual activity to the Accounting Lead promptly.
Support month-end close activities by ensuring AP and AR subledgers are accurate and complete.
Participate in process improvement initiatives and system enhancements.