Company Description TRI LIMA CHARLIE DISTRIBUTION INC. is the Philippines largest distributor of pod-based vape systems, achieving strong growth from 2019 to 2023. The company operates a nationwide network across major provinces and cities, working with close to 2,000 retail doors and sellers. It leads brand-building efforts through events, brand ambassadors, and digital and social media influencer campaigns. The organization maintains full compliance with Philippine vape laws and other government regulations. With a multibillion-peso annual turnover, TRI LIMA CHARLIE DISTRIBUTION INC. offers a dynamic environment for professionals looking to contribute to a fast-paced consumer distribution business.
Role Description The Account Officer is a full-time, on-site role based in Mandaluyong. This position is responsible for managing assigned customer accounts, including processing orders, monitoring deliveries, and coordinating with internal teams to ensure accurate and timely fulfillment. The role includes maintaining up-to-date records of transactions, reconciling account balances, and preparing regular reports on sales, collections, and account status. The Account Officer will communicate with clients to address inquiries, resolve issues, and support relationship-building initiatives that drive retention and growth. The role also involves assisting with compliance documentation, supporting audit requirements, and contributing to continuous improvement of processes within the finance and sales operations functions.
Qualifications
- Account management and customer service skills, including the ability to build and maintain professional relationships with clients.
- Basic finance and accounting skills, such as transaction recording, reconciliation, and report preparation.
- Strong organizational and administrative skills, with attention to detail and accuracy in documentation and data management.
- Communication and collaboration skills, including clear written and verbal communication and the ability to work effectively with cross-functional teams.
- Proficiency with office productivity tools (e.g., spreadsheets, word processing, email) and willingness to learn internal systems.
- Bachelor's degree in Business Administration, Accounting, Finance, or a related field, or equivalent relevant experience.
- Experience in distribution, FMCG, or retail industries is an advantage, particularly in account handling or sales support roles.
- Ability to work on-site in Mandaluyong, manage multiple priorities, and uphold compliance with company policies and relevant regulations.
